Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shipment went out the next business day as promised. Also, the package was in great shape. Would buy from again.”

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“The water heater is exactly as expected and works perfectly. Your customer serbice, however, is absolutely stellar! We are very pleased.”

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“The replacement cover for my outside accent light arrived within the time advertised and was what I expected when I placed the order”

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“Right item, fast delivery. Better price than Amazon. This Rainbird module is sourced by Amazon from Big Frog.”

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“Fast shipping. The item delivered with exactly what we ordered. I would definitely order from you again. Thank you!”

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“From start to finish everything was great! Thanks for the great service!”

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“Thank you for a great experience. Price, Shipping and Quality all A+.”

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“Shipped my item on time and kept me informed along the way”

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“The item was exactly what I was looking for. The price was good and the delivery was quick. Excellent service all round.”

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“Had what I needed at a good price and arrived quickly.”

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“Quick delivery, fair pricing. Very happy with them as always.”

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“Price on sprinkler valve box was very good compared to other products. Delivery time was average. Free shipping and no sales tax makes the price more attractive. Have not received product yet so cannot comment on quality.”

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“Kept advertised service. Carrier communications were sparse and I had to take the initiative to find where my product was and arrange for the delivery. Worked out OK in the end. Driver did a fine job unloading at rush hour and transferring the item to my transport.”

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“Best price around. Great customer service. Easy over-the-phone ordering. Fast shipping. Excellent packaging. Highly recommend Big Frog Supply.”

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“Awesome, good price and quick shipment. Would use again”

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“Excellent communication, best price and fast shipping of genuine replacement parts. Jesse”

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“Shipping same day as ordered and delivery very fast.”

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“Best price on the item I needed. Quick shipping. Quite satisfied.”

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“I was amazed at how quickly my package arrived. All in good order, no packaging or product issues. Would only recommend that when checking out to be clear if what you are ordering can be sent to a PO box or if you need to supply a street address. Amazon does this automatically but I ordered directly through Big Frog Supply.”

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“Ruby was courteous, pleasant and efficient - and ensured we received the exact item we required. Having received and returned the wrong item twice from a different vendor, we truly appreciate the very competent service and swift shipping.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews