Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery of requested product. Price was the best on the web.”

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“I have used Big Frog for several purchases over the past few years. Products arrive in a timely fashion and orders are always correct. On-line ordering is very easy.”

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“I am a service tech and service many restaurants some code requirements ! Requires immediate hot water at sums hand wash sinks big frog Supply has been very helpful in solving these type of situation ! Their support also has been very friendly immediate and highly professional !”

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“I was replacing a Rinnai tankless water heater with a new one (had 13 plus years of good service) Any way on the new Tankless they had made a new modification for the Vent pipe so we called Rinnai and they gave us the part number we needed. Called Big Frog and they went right to work on it and the part was shipped 2 day air per my request. Thank you Big Frog you shipped the correct part but Rinnai gave us the wrong part number. I am totally please with Big Frog and the efficient way they got the part to me. definitely 5 Star”

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“Very fast delivery. Would like this product in a 90 deg barb x barb”

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“Cheap and quick delivery.”

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“Good price, fast shipping. Will order from this site again.”

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“The saleswoman who assisted me was very knowledgeable, patient, and professional on helping me put together the order I received. Excellent delivery time and I received everything I ordered in a very impressive, heavy duty box. THANK YOU !!!!”

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“They had what we needed and I had it delivered very fast.”

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“These RainBird AntiSyphon valve parts were hard to find, But Big Frog Supply has a great selection”

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“Delivered my purchase very fast and in perfect condition..”

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“Ordered and received correct item ahead of estimated delivery date. Exceptional service.”

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“Great product and very helpful customer service help me get the exact part I needed in a timely fashion highly recommend”

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“Excellent product, good pricing, and good updates on delivery. All around an excellent purchasing experience, which will make me consider Big Frog for future purchases.”

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“Timely shipping. Comes with a return label in case of problems. Great experience”

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“Somehow the diffuser screws came out of several of my Rainbird Maxi-Paw sprinklers. Big Frog Supply was one of the only places I could find them. They had the best price and the shipping was fast. I'd never heard of them before, but I'll be checking them first from now on.”

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“Good product fast shipping no bs water heater works better after descalement”

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“Fast shipping, very great to deal with. I’m a repeat customer again and again.”

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“Thanks for the great price and the efficiency of the service provided.”

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“This supplier is one of the best around!! Gets the orders out quickly, delivered on time and their prices are good. A small problem I had was resolved totally to my satisfaction quickly. I will certainly use them in the future.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews