Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“I made a mistake on my order but Big Frog made it right! Excellent customer service.”

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“I received my order three days later than I was supposed to, and when I emailed the company about it, I received nothing back. When the light finally arrived the box was busted up and broken.”

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“Small order, rapidly filled and excellent beyond-the-call-of-duty status and follow up.”

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“Excellent product selection and availability, capable and helpful customer suppor, and fast shipping with good prices.”

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“Easy to order, rapid delivery, and the product (hose timer) is easy to program.”

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“Product was in stock, shipped promptly, and was exactly as promised.”

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“Great to work with! Fast shipping! Will use again!”

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“Very quick turnaround service and great customer service! I would definitely shop from them again.”

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“Good price, easy to use web site and fast shipping. Very good experience.”

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“Your web site outstanding and easy to find needed items”

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“Always on time but little disappointed about my last purchase,I got 1 pice instead of 10 but rapid response after my claim.I will continue buying from this company.”

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“Never received a toilet then they told me they don’t ship to my address. O well ordered Elsewhere.”

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“Easy to order and very fast delivery!! Great job!!”

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“First, you have great prices & fast shipping! But, I didn't receive a shipping tracking number & was wondering if I had ordered properly. But, before I could call to check on it, it arrived. So, if I have future needs that you guys might be able to help with, I'll look here first! rj”

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“ordering process was easy, came when they said it would”

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“Easy online ordering, uses PayPal app, among others, for secure payment processing and fast product delivery.”

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“Materials were best price I could find and the order came quickly! Thanks!”

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“Great value and customer service! They were quick to follow up on questions and notifications about the shipment. The item arrived promptly and was exactly what we needed. Their prices beat all others online. We will definitely use Big Frog in the future if the need arises! Thank you!”

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“Promptness in every interaction. Will certainly use again when the need arises.”

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“My experience was great right from the start. Ordering, time received & assembly of product! Thank you!”

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Big Frog Supply is rated 4.8 based on 5,968 reviews