Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price. Hard to find pieces in stock. Crazy fast shipping.”

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“Just perfect”

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“I was very pleased with the delivery of the product. I intend to purchase again. I'm very pleased.”

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“Very good”

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“Your representative answered all my questions”

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“Fast shipping Correct product Fair price”

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“Best pricing and fantastic service! If you're shopping around you can stop here. These guys are the best!”

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“Big Frog's service was excellent. They worked with me on providing the quickest shipping at the best price. They also gave me a new customer coupon that I was able to apply to my order for an even grater savings. Well done guys!!”

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“Easy to navigate website. Quick delivery .”

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“It is not installed yet, but delivery went well and it looks great. Excited to get it into my remodeled master bath. Looks like it is a quality tub and good value for the price!”

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“Everything came quickly and exactly as described. We have installed at a residence with seven and it is working perfectly. It's even at an upwards slope for the first 60 ft or so. The unit is pushing another 250 ft roughly to the city's main sewer. My property got annexed by the city. When my septic failed they required me to install sewage line the 300 ft. I'm very impressed and will recommend to anyone.”

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“Big frog shipped my order out one hour after I placed my order received four days later”

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“Needed to find a Rinnai tankless water heater to fit our limited remodel budget. Big Frog had a 7.5 gpm Rinnai Natural Gas unit for almost 50% less than the average price I found for the 6.6gpm unit everywhere else! Shipping was fast and free. My heating guy had it installed same weekend. Awesome experience all around!”

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“They had a hard-to-find item in stock ...”

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“Product was as advertised Very prompt shipping. Great communication. GREAT SELLER I HIGHLY RECOMMEND AAA+++ !!!”

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“Order and payment were easy. Package arrived when expected and in good condition. Thank you.”

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“Good price. Free and immediate delivery.”

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“Fast shipping and great price. I will order from them any time. Good online service.”

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“I ordered my tankless water heater for my new construction home. I saved hundresds of dollars by using Big Frog instead of my builders retailer. The product arrived in great condition. I can't vouch for the quality at this point because my home is not completed.”

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“Lest expensive of vendor of all searched. We will search their site more often in the future.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews