Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't have the product yet I don't have a tracking number to see where the product is , hoping it's on its way”

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“E-X-C-E-L-L-E-N-T customer service”

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“Put on the truck for delivery the day I ordered ed it!! Great job.”

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“Big Frog Supply had exactly what I was looking for and at a very reasonable price. The order processing and shipping was quick. I would recommend Big Frog Supply to all my friends.”

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“Lowest price, easy transaction, quick shipping what more could you ask fo.”

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“My Rep was Collin, and I could not be happier with a Company Rep. Collin knew his product, understood my needs and made recommendations that not only saved me money, but prevented me from buying a model that would have been Over-kill. I would highly recommend this company.”

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“They run great operation with excellent equipment & good follow up.”

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“Awesome! Arrived early and in one piece, both packages. Thanks for the quick service. Tank is already giving us hot water. Kindest regards and contnued success in the new year. You”

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“Unlike other irrigation suppliers, Big Frog has competent staff, understand the parts better than the companies that build the parts!”

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“Just received today, prompt order processing and packaging was very good overpack with padding and well marked. Arrived in perfect condition however I was a little apprehensive because I ordered a Rinnai RUR98Ni and the picture on Big Frog's website was that of a lesser model, it wasn't... Oh, and the price was almost 250.00 cheaper than Amazon!”

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“They were very attentive to an ordering error.”

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“AWESOME!! COLIN IS FANTASTIC!! WOULD REFER HIM 100%!! THANK YOU!!”

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“Fast and friendly service. I love the UPS tracking they email you when it is shipped they email you when it's about to arrive and they email you once it has been delivered. Excellent. Thanks Frank”

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“Found Big Frog a great company to do business with. They responded very quickly to a damaged item during shipping. Extremely quick service and I will buy from them again. D.M. WILLIAMS”

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“We purchased a great quality product at a very fair price. It was delivered quickly and was up and in its place in a matter of minutes. Love great service at an affordable price, and Big Frog met both my needs!”

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“Ordering online was simple and easy. Then the product arrived on time and looks great.”

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“As promised the product shipping. Very professional. Thank you”

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“Quick response, best price and delivered sooner than expected. Over all great service.”

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“Prompt delivery - merchandise as represented. Took care of minor delivery problem very quickly.”

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“Fast Delivery, plus responded to my email questions immediately with clear understandable info.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews