Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value and fast delivery and happy birthday to you”

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“Excellent service. I had my items in 2 days.”

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“We are installing at this time ,shipping was efficient and on time , good experience.”

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“the correct product was available and at the right cost. it arrived when promised.”

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“Best price Fast shipping Good packaging and good condition on arrival”

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“The prices were the best I found. We had our order the next day.”

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“I ordered at midnight on a Sunday and part came Tuesday. Came packaged very well.”

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“Big Frog saved me a headache. I purchased wrong trim kit for a tankless heater and Collin noticed it before shipping. He then created an invoice for the correct part and took care of the refund. Shipping was fast and I can't say enough about this company. I will now be using Big Frog for future jobs.”

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“Wonderful experience. Called to ask about an order shipment date and got ild fashioned REAL customer service. Will dwfinitely be a long term customer.”

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“Easy to order, very quick to process the order and send it on it way and good pricing. Hassle free.”

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“Called about a product that was out of stock. Spoke with a nice gentleman who advised that it was on backorder and of the time frame it was expected to be in. Agreed to take order and would contact when item came in stock -this is exactly what happened. In fact the item came in a month early. Thanks!!!”

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“No "BS" ordering , acceptable shipping time I will order again from the Big Frog”

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“Happy Happy”

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“They notified me when the package shipped and gave me tools to track it. It was delivered in good condition and in about a weeks time. I would order from this company again.”

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“Once again Colin Kelly stepped up to the plate and went the extra mile. Customer service personnel like him are hard to find and even harder to keep.”

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“Very easy web to follow and order parts. Delivery was right on time and it was free!”

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“lowest price and quick delivery... thanks!”

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“Great prices excellent web experience”

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“fast shipping also very easy website to navigate and place order”

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“This supplier I will recommend to others.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews