Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,842 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,842 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Lots of great customer service which is becoming a lost art”

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“Service is horrible I’ll never ever order here again and I’ll tell everybody about my bad experience”

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“First time ordering from here but all was well”

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“The merchandise was delivered as promised and was what we ordered..”

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“I have not received my product from you. I tracked the order and it shows that it was damaged in shipping LAST Thursday! I have not received word from anyone about this and it is now Tuesday. I want my money back!!!”

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“Easy to use web site. Good update communications after order placed. Delivered even earlier than promised with standard delivery.”

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“Big Frog Supply got me the part I needed for a good price and quick. Thanks Again”

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“I like your filters and water taste is really good. Thank you”

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“Good price, fast delivery tracking the order was sweet and fast. Thanks”

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“Great customer service. Postal service delivery sucks. Must be typical government employees. Usps always has been inconsistent and unreliable but Frog Supply is Great”

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“I was very disappointed in the experience. I ordered 5 lights. One was shipped promptly. The other for were not with the first. There was no explanation. After an unanswered email I had to call the company. I was told then the lights should be shipped the following week. They didnt arrive for another two weeks.”

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“Was easy to order and received product in a great time frame.”

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“Hi There, I’m completely satisfied with the product I purchased, and I will continue buying supplies in the future. Thank you,”

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“Arrive when it said it would. Price was far and produced date was informative to make a decision.”

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“I was very pleased with my purchase and the quickness of getting the item. I would definitely use Big Frog again. Thank you!”

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“Excellent service. Smooth and prompt! Clean website too. I enjoy their array of products available.”

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“Extremely fast delivery. Pricing was great. All items arrived as ordered!”

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“Great price and fast shipping. Good communication. Would order from them again.”

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“Good pricing and fast shipping. The light controller we ordered was an old model, but arrived in new condition.”

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“Easy to order! Quick delivery! What else is there. Thank you!”

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Big Frog Supply is rated 4.8 based on 5,842 reviews