Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,961 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,961 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guys are awesome. They shipped fast and they’re very knowledgeable and their prices are unbelievable. Dan”

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“This was our first order from Big Frog Supply, so we didn't really know what to expect. What we got was excellent pricing and super fast shipping. We were impressed with the speed of the order process. Thanks!”

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“As described. Quick $25 fix, in lieu of $150 replacement valve!”

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“I thought the unit I was buying was both a pump protector and a pump starter. It was not a starter and Big Frog graciously allowed me to return it.”

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“Very good choice of valves for low flow drip system and reasonable prices.”

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“Price with free shipping was good. Arrived quickly, once it was shipped. Communication could be better. After ordering and waiting a couple of days for shipping notification, I finally had to send an email. It wasn't until then, that I found out this item wasn't in stock, and I had to wait for a vendor shipment.”

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“Customer service was wonderful and quick in helping us set up our account properly, and the item arrived quickly and just as expected.”

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“Had what I needed at a more realistic and reasonable price than other vendors, quick shipping as well!”

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“Needed sprinkler valves and Big Frog had the right product at a fair price.”

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“Easy to order and quick delivery. I did mention earlier that my old teak mat had rubber strips on the bottom runners to stop from scratching the marble shower floor. You should consider doing the same. Bobby Thompson”

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“Correct item and fast delivery. Make simple to do.”

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“Excellent. Product was exactly what I wanted Great price, fast delivery!”

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“Good price, reasonable shipping, great delivery. As soon as I got part I HOPPED on it and Installed and works perfectly Thanks for good service. Hard to find today.”

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“Received the item I ordered very quickly & it worked well, thanks!”

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“This worked out well for what we needed. Fast delivery and good communication. Thank you!”

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“Excellent service! Fast delivery! Highly recommend Big Frog Supply! Thank you!”

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“Great pricing much less than Lowes or HD, and fast delivery with email follow-ups enroute to delivery”

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“I found Big Frog to have the best pricing options available on line as it pertains to sump pumps and found their communication emails after I placed an order to be most excellent.”

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“The process was very quick and pleasant. Will choose them again.”

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“I found left handed felco pruners here. Delivery was fast and easy. Nice dealing with you”

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Big Frog Supply is rated 4.8 based on 5,961 reviews