Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Great prices, fast free shipping and tax-free!! It's hard to beat what Big Frog offers anywhere”

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“Shipped quickly what I ordered and arrived fast. Very well packed up”

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“Price reasonable, fast shipment, easy UI, instant feedback/ updates.”

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“I was in need of 3 valve pressure caps. I couldn't find locally so had to order online. I was aware of order status at all times and caps arrived sooner than expected. Super fast shipping. I reside in the Coachella Valley, SoCal where temp reach 105-115deg. regularly during summer. I had been watering grass with my hose for last 4 days. So receiving caps sooner was nice surprise. Very happy with transaction.”

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“Excellent service. A b c d e f g”

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“The person who took my order was pleasant and very resourceful. He took the time to listen to my needs and questions. In addition your prices are by far cheaper than Amazon. The product I ordered arrived in good shape and on time.Thanks Chris Y”

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“I ordered a PVB valve from BFS on the 11th and was notified that the item was being delivered on the 13th. Late that evening when my wife and I returned home from a nearby movie theater, nothing had beed left on the porch. I sent an email to that effect and was assured that I would be contacted within 24 hours to address the issue. I did receive a notice within that timeframe that a "Ticket" was issued to initiate some corrective action. I heard nothing more until returning home this afternoon (of the 18th) to find much to my relief, the box with the part enclosed, sitting on my porch. While my initial reaction of the process was not very favorable, for obvious reasons, I must state for the record that their follow-up action, while somewhat delayed, did result in a satisfactory outcome. So even though I can't give a high level review for the entire experience, the did earn my overall respect for their positive resolution of what could have been something all together different!”

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“Had the part for my sprinkler system at much lower price than could get locally even with shipping. Got part within a few days and had sprinkler system back up and running.”

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“I checked the Web and they had the best price. Fast delivery delivery to!”

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“Excellent service that was fast, accurate and a good price.”

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“Easy ordering process and arrived in a very timely manner in working order!”

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“Product I ordered was good quality and exactly what I needed. Price was much lower than other sites I looked on too.”

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“Did what they said they would do! Wo ho, wo ho!”

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“Delivered valve in a timely matter for a good price.”

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“Best price on my item. Prompt shipping. Good quality.”

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“Great service and quick response. Would recommend to everyone”

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“Order was processed very fast and delivery made within a few days. Parts order was correct and quality was as expected.”

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“Very happy with the speed in which I received my order! The price of the Parts I needed was substantially lower than any other place I found.”

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“First time customer. Will definitely be back again to order again!!!”

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“We found just what we needed, it was easy to order and it arrived quickly!”

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Big Frog Supply is rated 4.8 based on 5,969 reviews