Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“The website and process from purchase to delivery was very smooth.”

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“Received my order item quickly and at a great price!!”

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“Received in a timely manner. Quite smooth operation and easy install”

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“First time buyer with the Big Frog. They had what I was looking for at the best price and got it to me real quick.”

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“Shipped and arrived very quick! Item was as described in listing. Love it!”

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“Product was exact replacement, much lower price than I expected. The shipping was even faster than the tracking, I was surprised to see the delivery on Monday after a Friday order!”

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“Great price on sprinkler valves and rotors! Fast shipping. Recommended!”

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“Good product at a reasonable price with a timely delivery. What’s not to like.”

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“Big Frog Supply shipped my order within 24 hours! They notified me every step of the way: Received order; shipped order; Out for delivery on the date it arrived; order delivered—did you receive it? The carrier had some delays and misinformation as to the delivery date twice, but that was not Big Frog’s fault, nor did Big Frog make false promises. Although I had found a supplier who would charge less per item if you bought two, their return policy was not good. (If an item was defective, too bad so sad.) I hope the water filter I ordered is in good condition; it appears to be.”

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“Great service, their tech support was very helpful. Received the parts in a very prompt manner”

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“I haven't received my item or shipping conformation or anything”

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“They shipped out fast. Delivered way sooner than expected. These hydrants are buy far worth the money!”

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“Product came very fast and is exactly what I expected!!! Works great!”

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“just done what they should & filled my order in a timely manner”

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“you sent the right product but to the wrong address.”

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“First of all, they had the part that I wanted. Second they got it to me in three days! Good communication during the process.”