Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent pricing and Fast delivery. Able to find item quickly on Website.”

Helpful Report

“I've ordered from Big Frog twice. Fast shipping! Great prices!”

Helpful Report

“It was great to find the Toro sprinkler heads that I could not find locally. They arrived shortly after I placed my order and at a good price.”

Helpful Report

“I couldn't have more pleased by Big Frog Supply. My order arrived in no time and was brand spanking new as promised!”

Helpful Report

“Great service. Exceptional pricing. Very responsive when an order is placed. Great followup and fast shipping. Exceeded my expectation.”

Helpful Report

“You guys ar awesome, I'd been struggling to find a replacement for a module for my irrigation system with no luck and when I found You that changed quick and could please my customer, thank You very much, very pleased, keep up the good work.”

Helpful Report

“I ordered an item on line, it came to me.”

Helpful Report

“Delivery was accurate but, took a while to get. I did not pay for fast shipping.”

Helpful Report

“Delivery was perfect and product was as advertised. Will use Big Frog in the future”

Helpful Report

“Thank You for fast service and very good prices”

Helpful Report

“Great product, great service, arrived as promised. We highly recommend this company.”

Helpful Report

“I ordered a replacement recirculating water pump for a bathroom sink. The ordering process was simple, easy, and the order arrived in only 2 days. Can't beat that!!”

Helpful Report

“Well first off the basket filter that I ordered was a nice filter. I'm sure it's going to do just what I wanted and secondly I had the opportunity to talk with Mark. What a wealth of knowledge. I explained to him that I was an electrician trying to do plumbing and he laughed and teased me but then he proceeded to really help me out. What a nice guy. Thanks for being there Big Frog!”

Helpful Report

“Quick, reasonable and when one element of experience wasn't perfect, they made it perfect ASAP.”

Helpful Report

“Great service and quick delivery! User friendly web site”

Helpful Report

“Excellent communication. They responded fast and efficiently. The order was correct and the delivery was on time. Overall, everything was perfect.”

Helpful Report

“Had the product (hard to find), delivered as promised, lots of communication, very happy”

Helpful Report

“Product works fine. Service lack luster when I contacted them for a missing shipment. Indifferent and I ended up solved with USPS myself.. be aware.”

Helpful Report

“Product is great. Great customer service. Very quick to process order and ship! Will use again.”

Helpful Report

“My order was accurate and promptly shipped, I would order from big frog again.”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,968 reviews