Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and fast delivery!”

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“From product price to receipt of the same - I was very satified. Big time service from Big Frog Supply!”

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“I got a quick call to verify my order and to help me make sure I had the proper parts for the installation. The water heater arrived quickly and was packed well, and in great condition. Good price and good service”

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“Very fast delivery and product was in perfect condition”

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“Quick delivery and the right product.”

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“The Rinnai RUR98iN recommendation for my home was an excellent chose and with the great pricing I was able to purchase it for less than a direct vent standard water heater. The delivery was fast and the unit arrived in perfect condition. The best part is the clean installation and operation. It is quieter running than my old standard. Hopefully it will last 16 years too!!”

Big Frog Supply 5 star review on 12th May 2016

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“As promissed and on time. What else can you ask for”

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“Great products, got what I ordered in a timely matter and I was able to speak with someone if I had any questions.”

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“Everything was perfect. I could fix my sprinkler and save a lot”

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“Smooth transaction, helpful sales person and fast shipping. highly recommended”

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“Solid product at a great price - would buy again!”

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“Great price, great service”

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“Fast, perfect,- just as wished.”

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“Quick service and fast shipping. Product packaged well. Would recommend!!”

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“Very nice. They checked to see if tankless water heater was in stock. Shipped the day I ordered and I received 2 days later.”

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“Very good communication and fast shipping. Will definitely buy from again.”

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“I recently purchased the Rennai rur98iN. The price for the unit was well over $400 less before tax. I was hesitant about buying over the Internet but had a few conversations with Colin at Big Frog and I'm pretty happy with how it turned out. I didn't need the unit immediately so it worked perfectly. The only drawback is it takes a few days of free shipping to get here. I'm ok with that. Ferguson plumbing wanted almost $2200 for the same unit. Big savings. Thanks, Mike in Santa Cruz, California”

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“Recently purchased a Rinnai tankless water heater. I had a question on the model year and Big Frog was quick to return my phone call. I ordered it a day later, and the order said ships in 7 to 10 days. I got ship confirmation 2 days later, and received the unit the following day. Unit was carefully packed in plenty of shipping peanuts.”

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“I needed a new septic alarm and Big Frog Supply had it to me in two days! Thank you Big Frog!”

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“A++”

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Big Frog Supply is rated 4.8 based on 5,969 reviews