Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product and service was top notch. Would buy from this vendor again.”

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“Excellent and very honest to deal with. I had to return my unit and they gave me no hassle at all. Highly recommend.”

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“Fast shipping quality products”

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“Fast and good price”

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“Great company! Called with a question and the phone was picked up on the first ring! My Rinnai water heater was shipped in a double layer cushioned box, you can tell this company is very professional. Thanks for the great price and quick shipping.”

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“Awesome experience!”

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“beautiful slabs of wood. highly recommend the seller. they were exactly like they were seen on he pics .”

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“Got a great deal on a name brand water heater. Shipped fast. Got cinfirmation of transaction fast and recieved tracking number so i knew when it would arive. They accepted paypal. Would recommend doing business with Big Frog Supply and would by from them again.”

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“Company shipped the wrong water heater to me, but the replacement & exchange process went very smoothly, and communication was amazing along the way! Every company runs into snags, but these guys did everything they could to make it a great experience, even after the issue.”

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“Great selection, price, and speed of deliver. I'm not one for writing many reviews but since I've shopped here several times and have had an excellent experience each time I feel I own them that much. I will definitely be ordering again in the future.”

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Thanks Corey! We appreciate your business!

“best price on tankless water heater from rinnai and super fast shipping... will return to big frog for future needs... thank you....”

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“Big Frog Supply had the best price, good service, fast delivery.”

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“Very fast shipping. The grill was just as described. Would definitely recommend Big Frog!!”

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“Super service and responsive. Would recommend”

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“COLLIN really turned my day around. He helped me find what I needed and helped me when I was confused about what I got. Thanks Collin!”

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“Great price and very quick shipping!!”

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“Had no problem with order . Didn't use it yet ,camping season comming soon.”

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“Amazing customer service and great pricing!! Very knowledgable salesman!! Would recommend to anyone!!”