Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Great customer experience! The service department was helpful, professional and welcoming. They answered my questions quickly and were detailed on what to expect with the shipment. I would recommend this supplier.”

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“Had what I needed and got it right out to me.”

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“Easy order fast shipping perfect fit good product American made overall very happy”

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“My hot water heater shipped within 15 minutes of ordering it. Arrived in a few days. I’m a contractor and will only purchase from Big Frog for my homes. Honestly couldn’t have been a better experience.”

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“Ordered the pump assembly for my wet bar. The pump arrived on time and was not damaged. I Installed the pump and it works great! Will do business with Big Frog again.”

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“Got my order processed shipped and delivered to me very promptly”

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“got the pump I ordered but could not get right pvc fittings for it went to many places but know on had the so I sent it back”

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“Received product next day. Outstanding! Great customer service, I called before placing order.”

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“Reasonable price, quick response on my order and it was right and no damage. I will certainly use Big Frog Supply again. Dick Gilby”

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“Very fast shipping of quality product. This was a Great experience!”

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“Fast service ...product correct...arrived on time...was what I expected”

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“Big Frog carried an item that I couldn't find anywhere else. Good price and quick shipment/delivery. I am very satisfied with my purchase and purchase from Big Frog in the future.”

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“If you guys check, hopefully you'll see I already submitted a review of Big Frog and their excellent rep (Phil) whom I spoke with on several occasions. Please get back to me if you are able to find my review or if you are unable to find it! Let me know one way or the other. Thank you in advance, Michael Scharl”

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“They Had the parts I need @ a good price. Shipping was quick”

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“Quick service,great price I will recommend Big Frog to my friends”

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“Knowledgeable staff made determining what I needed for a new radiant floor heat setup easy! Thanks to Colin for his efforts.”

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“Product order was delivered in a timely manner and is a top quality”

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“Found this store while looking for some parts for my sprinkler system and they had everything I needed and at a very good price. The online ordering was easy and shipping was fast. A very good experience and I'll definitely will order from Big Frog again when needed.”

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“Went above and beyond. Item never made it to my home and they immediately shipped another one. Thank you Phil.”

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“Received my order very quickly. The price was hard to beat too.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews