Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pricing was competitive with other sellers and delivery was quick and seamless.”

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“Swiftly shipped exactly the expected item. Well packaged. Easy transaction. Recommend this vendor.”

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“Delivered as advertised ahead of schedule and 30 bucks less than any other seller, including Amazon!”

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“All went great. Thanks for the inquiry. Shipping was quick. Price good too. Again thanks.”

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“Great personal service and follow up Mix up with Fedex they resolved promptly to my satisfaction! I recommend them !”

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“Very fast shipping, received within a few days cross country. Works great, will use again!”

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“Big Frog had the filter I needed in stock. The price was good and the shipping was fast. Filter arrived and worked perfectly.”

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“Quick service, great price, fast shipping, very happy! I would buy more from them in the future!”

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“Fast shipping, great Services.,applying 10% Holiday discount. Recommend this Company anytime.”

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“Great customer service! Friendly, fast, product knowledge is stellar. Will be my first stop every time.”

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“Great site, easy navigation with fantastic and fast delivery :)”

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“Ordered a part for my Rainbird module, Gig Frog was quick, efficient and saved me some money over Amazon. Order was received a few days after ordered and was exactly what I needed.”

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“I found this pump to be of good price, quality and fit.”

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“Fast and easy ordering, quick shipping with detailed text messages A+”

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“Excellent service, Great price. Quick delivery. Kept me notified of the entire order process right to delivery at my door. Can't ask for much more than that. Would definitely use them again.”

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“This company is a ripoff. Very unethical to deal with them. Stay away from bigfrog”

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“Great communication and very quick shipping. The product was just what I expected but the service was excellent.”

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“Everything was just thrown in a box...taped and mailed to me. Not one ounce of packaging. When I picked up my box from the porch it sounded like they shipped me a box of rocks. Instead it is all of the nozzle and plugs for the sprinkler heads that became detached from the trees that hold them...I guess that was supposed to be the packaging. A box filled with 100's of little blue parts....I'll now be challenged to find the ones I need. Some of the wires on the solenoid for the valves are flattened against the tops and all of the sprinkler bodies are scraped up from being in a plastic rock tumbler for the 7 days of shipping. Yes I know we are only talking sprinkler parts but a little bubble wrap would have made a world of difference and prevented the cosmetic damage...assuming the valves all work. Also throwing the nozzle trees in a ziplock would have contained them instead of having them fill the voids in the box piece by piece. I did get a quick reply when I sent an email complaining of the shipment and the overall price was fair. This was the first time ordering (normal supplier was out of stock on valves)...and they did not win me over.”

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“Great and quick delivery! Product works great and is easy to set up”

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“Order came fast and exactly what I ordered, no problem with anything very satisfied with the service. Thanks”

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Big Frog Supply is rated 4.8 based on 5,968 reviews