Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“My experience could not have been better. Great price, exactly as ordered and arrived a day earlier than expected. Couldn't be happier!”

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“Good Price, Free Delivery and Quality Product. Clear easy to use Website.”

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“Quick service part was delivered ahead of scheduled date”

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“Everything as promised! Fast shipping. Extremely pleased! It had to be a minimum of ten words so it was great! Lol”

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“Very easy transaction. Best of all, price for sprinkler heads was better than any other sites including direct from the manufacturer and package arrived when expected. What more could you want?”

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“Good prices and very easy to order My best regards”

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“Ruby was great in re sending my package when the USPS messed it up. She is very pleasant to talk to and knows her stuff.”

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“Right part at the right price and arrived in 2 days. Great company and they respond quickly I cannot say that they can improve on anything. Very happy.”

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“The price was great, the shipping was fast and the part worked. all in all a perfect transaction!”

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“Product was delivered on time and works great! Thank you!”

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“Great service. Got it in 2 days. Really great product. Thanks”

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“Big frog had what I wanted at a good price.”

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“very good price. packaging of items needs to improve”

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“Ordered a 25’ length of tracpipe and when it arrived it was only 22 1/2’. I called customer service and they asked for a picture of the product. I sent it in and they quickly sent a replacement. I was told that the tracpipe was cut by the factory but not sure that’s true. The replacement chord was 26’ not 25’. If it is cut by the factory then they were 0 for 2 in accuracy. Either way, they handled my problem quickly and professionally.”

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“GREAT CUSTOMER SERVICE!! VERY FAST SHIPPING & GREAT PRICE!!”

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“Excellent service and pricing. Will ho back to Big Frog Supply.”

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“Placed an order on Monday, received same Wednesday. The order was missing a couple of items and they responded to my inquiry within four minutes. Resolved it immediately and shipped missing items. No words can describe the amazing customer service this company provided me. Thank you.”

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“Good pricing and quick shipping of ordered item. Good email communication of shipment progress and delivery.”

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“I am very satisfied with the purchase of the tankless water heater. I called with some questions before purchasing the unit. Ruby from technical answered all my questions and helped me with my purchase. This is for a new construction house and i havent installed it yet. I would rate big frog supply very high, would order from them again.😁”

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“P r o m p t and q u I c k”

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Big Frog Supply is rated 4.8 based on 5,969 reviews