Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Part was exactly as described and ordered. Ordered online and it was delivered within a few days. Very prompt processing of my order and efficient delivery. Very satisfied.”

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“Big Frog Supply was the best price I could find on my new tankless water heater cover. The shipping was very quick as well.”

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“Fast and accurate shipping, accurate descriptions, great communication. Nice company.”

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“My regulator didn't arrive and it was sent by USPS and they stink. I never have an issue with Fedex or UPS. I don't pick the shipper you do. When I contacted you to tell you about the issue I was told to contact the shipper direct that it was basically my problem now.”

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“I ordered an autoflare wall box for TracPipe. It shipped out the next day and I received it 3 days after I placed the order. The price was reasonable and they didn't over charge for shipping. I look forward to doing business with Big-Frog again.”

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“Shipped order promptly, sent email notification and update indicating expected delivery.”

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“Order was simple and easy, delivered very quickly and super simple instructions. One of the easiest procedures ever!!!”

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“Have ordered my 2nd thankless on demand water heater from Big Frog and a very very happy with them. Service is excellent and mailing is only like 3 days from Virginia to California. The great thing is it was free shipping. Will order again if needed. Thank you all there for your great service. GOD BLESS.”

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“Easy online order process, Fast shipping, competitive product price, perfect fit.”

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“They had the best price I could find and I received my purchase in 48 hours, halfway across the country. Very pleased.”

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“Shipped on time. Box was a little damaged but unpacked and seems fine. Everything is as advertised. Have not hooked it up yet. Hence the 4 rating.”

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“Good prices, detailed description on the website and quick service made the buying process easy.”

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“I had ordered some new nozzles for my system. They were delivered ahead of time. The whole process was very easy. I will recommend you to everyone and definitely order from you again. Thanks, Phil L.”

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“I had a question about the part I was sent and heard back within only a short time with helpful information. Great customer service. Thanks”

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“you carry a great product, Feico F6 pruner... at a competitive price... the snippers will come in handy also. I bought a few other brands when I misplaced my original Feico F6, and they do NOT measure up... I found it and immediately looked to buy an extra... now my grandsons will be happy to use one of my Feico's when we work in the yard together”

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“I received my order as described and sooner than anticipated.”

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“Straight forward purchase with timely free shipping and good communication about where item was during shipping.”

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“Well al I needed was the metal mesh filter that fit into the other part and screw it in. Walla it’s fixed”

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“From beginning to end, excellent service. Good easy website to navigate and fast delivery.”

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“Everything was just as described. It arrived in the time frame and foam packaging on the inside holding everything in place during shipping was great. Will buy again if I was to need anything else”

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Big Frog Supply is rated 4.8 based on 5,969 reviews