Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Communication from ordering to shipment received was on point! I didn't have an issue with anything so not sure of customer service, but they definitely made me feel like I want to order from them again.”

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“Great product; great price; and super fast shipping! Thank you - will shop here again!”

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“Super. Quick shipping. Great price. Great product. Good advice and support”

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“It was easy and simple, unlike other web sites. Even the checkout process was fast and easy.”

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“Ordering was easy. Products were as advertised and delivery was quick.”

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“Great products at great prices. Easy ordering and received product qui”

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“Big Frog Supply had the filters I needed in stock at a great price and were shipped in a timely manner. Thanks Big Frog Supply”

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“Charged me 33% to return my item. It was $75. You refunded me $49. That’s a hell of a restocking fee. Definitely will not be returning for anything in the future.”

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“Order placed a month and half ago. Received partial shipment, after I had inquired several times. Still waiting on the other part. Does not respond to email and phone is disconnected.”

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“Outstanding! Fast shipment. Great email communication, not too much, not too little.”

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“The item shipped and arrived promptly. Couldn't ask for more.”

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“They have the lowest prices and the shipping was very quick. I highly recommend them.”

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“I ordered a 24v power transformer for a Rainbird sprinkler control box on Friday. I had it on Wednesday. Exact replacement. Got the sprinklers working again on our Veterans Memorial in Coleridge Nebraska. I would highly recommend BigFrog Supply. John”

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“My item was out of stoke (after I placed the order) and I was contacted by Big Frog Supply to notify of this issue immediately and given very good options to resolve the issue. I will order from them again.”

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“Knowing, delivering on time, and listing the right stuff.”

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“purchased recommended rainbird controller from big frog. Works as advertised and arrived on time via Fedex”

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“Responded quickly with question I had prior to order. Extremely fast shipping and great price.”

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“Completely satisfied terrific price Brawl it was just what I expected and more”

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“Order was fulfilled and shipped right away! Definitely will do business again.”

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“significantly cheaper than anyone else. Shipped fast and without issue. I'm happy. You may not even recognize the part”

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Big Frog Supply is rated 4.8 based on 5,968 reviews