Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and really quick, recieved my order within days”

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“Got my wifi Rainbird module quickly and for a cheaper price than Amazon. Easy installation and now I can control my irrigation through my Iphone.”

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“A great business to deal with. The have excellent update statuses of your purchase.”

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“Big Frog is the supplier to go to each and every time for your irrigation stuff !!”

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“Correct product, good price, no hassle in process. Will use this provider again”

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“Had everything I needed at a great price! What more could I want. Shipped as advertised. Great place.”

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“I was so impressed with how quickly and efficiently my order came. Sometimes when ordering parts online, you have longer wait times or no tracking info. Big Frog Supply was awesome.”

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“Exceptional sever, Mailed same day as ordered, product works 100%”

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“Very happy with my order I placed a order for two hose outlet time and love this items”

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“Fast and I received what I ordered no problems”

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“The description of the item was very helpful and accurate. The item was shipped promptly. Customer Service is excellent.”

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“They had the part and it was $30 cheaper than if I bought it directly from Rainbird. It was delivered to me in three days. Thanks Big Frog.”

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“The Orbit 2-outlet hose faucet timer is great. I live in Marin County, CA and we're under a severe drought. Water company wants us to water once-a-week; previous timer only allowed for 72 hours, Orbit can be set for once-a-week. Great product, fast delivery.”

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“I hadn’t heard about Big Frog before, but found them when I was looking for a specific item (Orbit dual timer). I tried them out with one order, but have returned for more because of their good prices and fast delivery.”

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“Very proactive. I never had to wait for status on anything. They set the bar for online purchases”

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“Great prices, quick shipping, and easy to navigate site. Will use them again, and have used them in the past. My Go-To for sprinkler supplies.”

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“We'll packed and timely. Works great... easy to set up.”

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“The Watts Pressure Reducing Valve I needed was in stock and shipped same day as order. Best price on the interned.”

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“I James Grendahl would like to comment on the Rep: Tyler, he was so helpful and patient with me. I would gladly recommend Big Frog. Thanks Tyler!”

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“The delivery process was terrible. Delayed twice. I paid a plumber for installation and water heater didn’t arrive on time. Now need to reschedule it .”

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Hello Maximiliano, We apologize on the delay from the carrier. Once the packages are out of our hands, we lose control of the speed of delivery. The carriers have struglled during covid tokeep up with demand. We apologize for this issue, but want you to know, we shipped your order as fast as possible!

Big Frog Supply is rated 4.8 based on 5,968 reviews