Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“best prices, great service. good good good good good”

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“Timely response to placing order and updates when order was shipped. Received order very quickly. Product was what I ordered and in good condition.”

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“The felco pruners I ordered arrived fast. Which was importent, I wanted to start my project NOW. The ordering process was easier than on other websides.”

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“product was correct as described and delivers quickly thank you”

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“Best price & on time delivery , this is my 5th heater from them , as a plumbing contractor I will recommend it”

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“Excellent service. Great price. Very happy with the entire experience. I made a small purchase but BF gave big service with super fast delivery on an item I needed quickly. I'll be back to BF.”

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“They save me a hold lots of money and time”

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“I bought a pump here in town cost 229.00 plus tax wet end went out made in China Got one from Big Frog for 91.50 and when I got it it was made USA works good”

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“Quick delivery and very competitive pricing! Price was half what the local plumbing supply company had quoted.”

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“Good service. Just as promised! Communication was great with fast delivery.”

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“Easy and quick, good price, I’d use them again”

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“Easy check out product was as described and arrived on time”

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“I ordered a backflow preventer from Big Frog. It arrived in just a few days. The price was less than half of that from a local store, and communication and service were great. Big frog not only had the part, but also, information and instructions about the part. I am glad I found them on the web.”

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“You ad what I needed at the right good price”

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“The service was excellent. However I thought I ordered a sprinkler head to the front yard but I mistakenly ordered a sprinkler head for the back yard. Will you be able to help me order the correct sprinkler head so I don’t make this mistake again. Thank you”

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“I ordered two K-Rain 4402 indexing valves to replace two old indexing valves that were 40 years old. The price for the new valves from Big Frog Supply was very good and the valves arrived quickly so that we could get the irrigation systems up and running again.”

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“My order was exact and received it in a timely manner. Very happy!”

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“So far, this is the only place that I have found to get only the sprinkler heads and not the complete assembly to replace rainbird maxi-paws. This has saved me some money and made me very happy. Before, I hated throwing away new parts that I didn't need.”