Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wifi module ordered arrived quickly and as described. The install was very straight forward”

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“Very prompt with good prices. Will call them again for sprinkler parts.”

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“Good price, fast service..correct part. Can't ask for anything more.”

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“Easy access to products. fast delivery and competitive prices.”

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“The items were priced fairly, received quickly, and accurately fulfilled.”

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“Good price on classic Felco pruners which were shipped very quickly”

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“Big Frog had exactly what I needed. They made the ordering process extremely easy. I was kept up to date on the shipping information, and my package arrived exactly when they said it would arrive.”

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“Fast fulfillment and shipping. One item package was damaged in shipping but no harm done.”

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“Emailed customer service after receiving a note that an item was backordered. They went the extra mile to personally check inventory and were able to fulfill the order the next day. Really appreciated the effort!”

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“I appreciate your prices, and selection of products. I will purchase from you again.”

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“Great service, Great pricing and on time delivery will always check on products from you first”

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“GREAT CUSTOMER SERVICE! Quick response time and fast shipping on fixtures, super competitive pricing.”

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“Easy ordering and great customer service. I even called and had some questions about the tank less water heaters I was buying and they were very helpful and responsive.”

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“outstanding help selecting the best product and outstanding delivery time”

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“I received my order promptly, in good condition, exactly as described and for less money than Amazon.”

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“They had the parts that I needed at the best price. Got everything I needed within one week of ordering.”

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“Made my order and they hopped right on it! Very quick, good communication. Thank you.”

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“They corrected an error in my order before I even caught it. Very nice people, great prices and wonderful service”

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“Got the product i needed no problems. Will buy again.”

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“Great pricing. Quick order turnaround and shipping. Fast response to emailed questions.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews