Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“The ordering process was easy, items arrived in a timely manner and nothing was broken. I'm using the items I ordered and am satisfied!”

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“Your prices were much lower than where I live in a resort town. Delivery was very quick and I'll be ordering from you again . Thanks”

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“Receive product in a very timely manner. Price was very competitive.”

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“Your long handle streamlined pruner I’m using for old growth removal in my pond nailed it. Thank you for supplying it at BFS.”

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“The items I ordered were exactly what I wanted, though $9.00 for shipping two small LEDs seems a bit pricey, and it took two weeks for them to arrive.”

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“Very good customer service. Responsive, caring, and honest. Product received was exactly as ordered, and in perfect condition. Certainly deserving of a five star rating.”

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“Provided pats at reasonable price, shipped, and delivered as promised.”

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“After searching for the product we needed,we finally found it, no waiting, no hassle, and a better price!. Even free shipping. Thank You!”

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“I got exactly what I wanted and received it quickly. Decent price and quick service”

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“I had waited for fed ex to deliver my faucet delayed for 4 days from expected delivery and then to receive it and it is definitely not 72 inches tall I ordered the 2 ft burial but needed a 3 ft but still is NOT 72 inches tall like both models claim to be”

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“No issues with the purchase of the scrubber valves.”

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“Easy interaction, got what I needed, delivered on time.”

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“Fast and just what I had been searching for.”

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“There packaging could be much better, couple of items fell out of a box that popped open. Big Frog Supply resent the missing items .”

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“Fast shipping parts were spot on! Thank you very much!”

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“I was very disappointed in this company to sell a product that failed and did not try to make it good with the customer !”

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“Have not received the product. Says it was delivered and has not been.”

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“Great price fast shipping just what was looking for.”

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“Big Frog Supply had the lowest price for the specific pruners I wanted. The delivery was super fast. The tracking was fantastic; letting me know not only when to expect the product, but to notify them if it didn’t arrive by a specified date. Wonderful!”

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“Full satisfied with big frog supply concerning the price, items and shipping”

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Big Frog Supply is rated 4.8 based on 5,968 reviews