Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Order was shipped next day. Got what I ordered at a good price”

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“Just the part I needed and delivered very quickly.”

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“Easy to use website, great customer service and response through email and great products!! Will use again in the future.”

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“I was happy with the material and with the delivery. i was NOT happy about the pricing. They offered a 5% discount first time purchase.BUT I never got the code to my e mail or phone,made the order and then was informed I could not get the discount since I already ordered. A 45 dollar loss to my company which I did not appreciate. i wish there were some way to correct that. Otherwise the company seems fine ,if not computer savvy between us.”

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“Great product, great price, easy to install, primed in two minutes. Arrived in 3 days. Couldn’t be more satisfied. Last Sta Ritevpump I had lasted about 15 years. When it craps out I’ll 83. Plan to replace it again myself. Free shipping.”

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“Quick and efficient delivery of landscape lights and on time”

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“Excellent communication. Fast shipping. Friendly and professional attitude. Will check with them again when I am looking for an item. Great experience.”

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“The filters arrived on time as they indicated when I ordered them.”

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“Pump was readily available and shipping was swift. Pump was exactly as described.”

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“The price was very competitive and I received my order quickly.”

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“had what i needed. good price. fast ship. would order again”

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“Order was accurate and shipped quickly and arrived faster than expected.”

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“Best price I could find. Allowed PayPal payment. Shipped immediately, arrived in 2 days....for free.”

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“Shipped within hours of placing order. However USPS delayed delivery by several days. UPS preferred.”

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“Was an easy order. Had what I could not find in the stores. Shipped and it got here in a reasonable amount of time.”

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“Great price and fast service. I ordered on Thursday afternoon and received it Saturday afternoon. Crazy fast. Product was exactly as expected and communication was excellent. Thanks.”

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“Very fast shipping and package arrived in one peace.”

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“The order was shipped on the same day it was placed. It arrived when it was expected and in good shape. The prices are excellent and the customer service top notch.”

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“Just keep doing exactly as your doing! I had no complaints.”

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“I purchased a Unique Lighting Landscape Light. This is the first time I have done business with Big Frog. Searched online for the best price and Big Frog had the best by far. Ordered the light, which shipped the same day and it arrived in perfect shape. Everything was perfect. What more can you ask! Highly recommend based on my experience.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews