Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Very fast shipping, pleasure to do business with, would definitely do it again.”

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“Quick, On time, great price, easy web site to navigate.”

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“The item I ordered was in stock but it took 1 month to receive the order. Had to send several emails to customer service requesting status updates.”

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“Easy ordering. Good product description and easy to find reviews. My pump arrived unbelievably fast! Thank you!”

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“Perfect. Had what I wanted in addition to other good options. Competitive price. Easy site to navigate. Fast delivery. Good post-order online communication. I'll be back.”

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“So happy found a reliable source for plumbing supplier. Thank you for sending correct item (regretted previously buying from vendor : Plumber Supply in UT-sent wrong item & would cost shipping back more than items cost) and fast 🚚.”

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“User friendly website; purchased an excellent product at a great price; Great Service !”

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“Item defective. Just forwarded to manufacturer. No assistance, at all from Big Frog”

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Hello Joe, We appreciate your business. Rheem handles all warranty and product issues, and supplies customers with new products for any warranty type issue. We are cerified Rheem dealer, and this is how Rheem prefers to handle product issues. We apologize for any inconvience.

“This was my first time ordering from Big Frog, and I was very impressed! First of all, they had the grinder pump I was looking for, and their pricing was in line with what I normally pay. Secondly, they shipped the pump that same day, and it arrived at my shop within 2 days. Lastly, the ordering process was quick and intuitive, very easy to navigate. Thanks for a great experience Big Frog, I will be ordering from you again (today, in fact)! Mark England M D England and Sons Basement Finishing”

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“Fast delivery and shipping. Good tool! Thank you for you service.”

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“Everything was great and I will be happy to use you more thanks”

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“I got my order FAST!! Great service and really fast delivery.”

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“Great price and fast shipping. When you buy they hop on it!”

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“Customer service excellent, tankless water heater we got real bad.”

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“Simple -- received what I ordered and shipment arrived in perfect condition when order process indicated.”

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“Great Service. User friendly website. Competitive pricing. Give Big Frog FIVE STARS !!!”

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“Tracking was great, price was super, and shipping was timely. I will be back if another one gets stolen!”

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“We ordered the Warmly Your warming panel last week and it arrived yesterday. No hassles with Big Frog. We are super-duper happy with our purchase at Big Frog. We will definitely order again with BIG FROG!!!”

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“Talked to Tyler to get some advice before buying – then the water heater arrived in 2 days. Thanks!”

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“Impressed w quality and delivered on time. Easy to install.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews