Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“The product was on sale and I was able to get an additional 5% off! It was a great deal and fast shipping. I have purchased from BF before and have not been disappointed with the service, products, and prices.”

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“Your picture on the website showed three weather stations and two receivers but you shipped only one set. Please correct misleading pictures on your website.”

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“The item was ordered on a Friday night and arrived by noon on Monday. That was awesome! And the price was the best that I found, too—great job all around!”

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“Great service and fast shipping, thanks. Will be ordering again!”

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“Arrived in a timely matter and product was exactly what I ordered. This was a must have for a replacement therefore receiving it quick was a big help. Very pleased with the product will be ordering more to make some upgrades in the near feature.”

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“had the item I needed in stock, received the order in a timely manner.”

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“Fast Shipping Great Service Great Company To Deal With!!!!!”

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“I received my order and it does not appear to be damaged, but please see the below pictures for how it was delivered. Not sure what carrier you utilize but might want to talk to them about their quality. Happy with the product but definitely not the delivery service.”

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Thanks Joe, We are always evaluating our carriers, and try to select the ones delivering on time and without damaging the items. We hope you saw our speed of order processing and shipping, and we apologize for the box damage!

“Great price, excellent product. I would shop here again in a heartbeat!”

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“They had exactly what I needed and shipped it fast,”

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“Easy to order, good communications, and quick delivery. All as expected.”

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“they delivered on time unfortunately fed ex the deliverer was unable to figure out that they should have deposited the water heater at the driveway where the mailbox lists the address and placed it at a driveway a 100 ft away for a business with a closed sign.”

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“I had never ordered from Big Frog, but I was really happy with the experience. They had the top-end products I wanted at the best price (it was not even close) - they easily beat Amazon's pricing. The selection was outstanding, the website was easy to use, and the follow up after my order was amazing. Accurate shipping statuses, friendly personal emails, and so forth makes it very easy to give Big Frog a big thumb's up. Highly recommended, and I will be coming back to them in the future.”

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“I ordered a bunch of Fiskers 18” loppers. They came quickly. I would have given 5 stars but some of them had nicked handles and looked like they were around a while. I was giving as gifts.”

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“Overall, a great online shopping experience. Easily found just what I was looking for, easy ordering interface, and arrived quickly. Excellent communication throughout, with order acknowledgements, receipts, and tracking links.”

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“Shipped Tankless Water Heater within three days of order.”

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“The had what i needed and were prompt in filling and shipping the order”

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“very good service, imitate prompt supply, best price in the industrie”

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“I purchased 2- 9 years ago nd had to repurchase one and best company to go to. Thanks Colin”

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“Best totally in every way. Keep up the great service”

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Big Frog Supply is rated 4.8 based on 5,968 reviews