Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Very straightforward, no hiccups. Just place the order and get ready for the on-time delivery. Very satisfying experience.”

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“The product was relatively inexpensive, it shipped and arrived quickly. Easy instructions included. Buying and installing was very easy.”

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“Big Frog Supply had the best price for the loppers that I needed. Their shipping was also reasonable and super speedy.”

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“The order arrived on time and was exactly as expected. Website accurately described the outlet cover and was easy to find. Priced very competitively.”

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“It was a easy transaction and fast shipping! The communication was good as far as when my item was shipped, with tracking information, and when it was delivered. Very pleased with my experience so far!”

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“I was noy totally happy with my order due to the fact I was sent the updated version of sp3512 which was the spex3512 which plumbs different then the original I ordered. In the catalog online it does not say the sp3512 was discontinued. As far as the service and shipment I was extremely happy!!”

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“Part described was accurate and correct. Arrived well packaged. Overall a satisfactory experience.”

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“Seamless ordering and very quick delivery, even during the holidays! Will definitely order again!”

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“Great product,works great and I enjoy watering the lawn.”

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“I really appreciate the prompt delivery service. With delays becoming the norm, it is refreshing to order and receive items within days.”

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“In stock and Quick shipping :-) with great follow up after the sale”

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“I ordered two Rinnai pushbuttons. They arrived very quickly and work great. Can't beat that! Nice.”

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“Quality product delivered fast and on time. Pump was exactly what I was looking for”

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“Big Frog had the product I was looking for at a good price with very fast shipping.”

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“DONT KNOW YET... HAVE NOT RECEIVED ITEM.. VERY SLOW SHIPPING ON UPS....”

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“Big Frog Supply was responsive to my question and shipped quickly.”

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“Excellent communication throughout the entire ordering, fulfilling, and shipping processes! Got exactly the item I ordered, exactly as it was described. Very happy!”

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“Fast delivery on a perfect product! In stock too!”

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“Material arrived on time and as described in perfect condition”

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“I recently bought a Rinnai tankless water heater from Big Frog and I couldn’t be happier with my experience. Not only did they have the exact model I was looking for but they shipped it the very same day, 3 days later I received it at home in perfect conditions, thanks in part for the excellent job they did with the packaging making sure it would not get damaged in the transportation process. As a delivery driver myself I am very impressed with their excellent job.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews