Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“The product was exactly what I ordered and it arrived at my front door 72 hours after I placed the order even though it had to travel from Virginia to southwestern Arizona.”

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“Shipped promptly, and when I discovered coming UPS and could not be shipped to PO Box they immediately replied to my e mail and contacted UPS to change address. Delivered the next day. Great experience.”

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“Very friendly and helpful placing order and answering questions”

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“You got on my order quick go me going quick thanks a lot”

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“best prices, great service. good good good good good”

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“Timely response to placing order and updates when order was shipped. Received order very quickly. Product was what I ordered and in good condition.”

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“The felco pruners I ordered arrived fast. Which was importent, I wanted to start my project NOW. The ordering process was easier than on other websides.”

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“product was correct as described and delivers quickly thank you”

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“Best price & on time delivery , this is my 5th heater from them , as a plumbing contractor I will recommend it”

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“Excellent service. Great price. Very happy with the entire experience. I made a small purchase but BF gave big service with super fast delivery on an item I needed quickly. I'll be back to BF.”

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“They save me a hold lots of money and time”

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“I bought a pump here in town cost 229.00 plus tax wet end went out made in China Got one from Big Frog for 91.50 and when I got it it was made USA works good”

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“Quick delivery and very competitive pricing! Price was half what the local plumbing supply company had quoted.”

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“Good service. Just as promised! Communication was great with fast delivery.”

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“Easy and quick, good price, I’d use them again”

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“Easy check out product was as described and arrived on time”

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“Didn’t know it would take 2 weeks for shipping”

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“I ordered a backflow preventer from Big Frog. It arrived in just a few days. The price was less than half of that from a local store, and communication and service were great. Big frog not only had the part, but also, information and instructions about the part. I am glad I found them on the web.”

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“You ad what I needed at the right good price”

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“The service was excellent. However I thought I ordered a sprinkler head to the front yard but I mistakenly ordered a sprinkler head for the back yard. Will you be able to help me order the correct sprinkler head so I don’t make this mistake again. Thank you”

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Big Frog Supply is rated 4.8 based on 5,969 reviews