Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was quick and exactly what we ordered.”

Helpful Report

“Super fast service, and same for shipping!! All you can ask for!”

Helpful Report

“Great price and quick delivery!!! Happy to do business with them again.”

Helpful Report

“They had the best price, plus shipping was free and very fast! Also letting you use Apple Pay made the purchase and checkout incredibly hassle free 👍”

Helpful Report

“Best price for what we were looking for and fast delivery”

Helpful Report

“Easy to order. Excellent price. Arrived quickly! and that's it”

Helpful Report

“Excellent service. Fast delivery. Great prices and free shipping.”

Helpful Report

“Very happy with the website, happy with the price and happy with the prompt delivery. I highly recommend this company.”

Helpful Report

“The lady to help meThe lady to help me was wonderful.”

Helpful Report

“The price was good. I received the products in 3 business days (including tracking info) with no shipping damage. The order was complete and accurately represented. Web site was easy to use.”

Helpful Report

“Super Easy, Super Fast, Hassle Free, Price Just Right”

Helpful Report

“Finally received correct product after order mix up. Customer Service seemed responsive and acted to get me a return label for incorrect order. She place an order for correct unit.”

Helpful Report

“Great to deal with. Fast shipping and great prices”

Helpful Report

“I ordered the pump on line because it was "in stock". Five days later I was informed that they were no longer shipping that pump and the order was canceled. I lost five important days replacing my pump!.”

Helpful Report

Hello, We apologize for this issue. Grundfos had placed the item you ordered on product hold. We should have communicated faster and let you know about the hold. We hope you will give us another chance to serve you in the future.

“Very good service. Shipment were on time and in good conditions. The quality of the product was outstanding.”

Helpful Report

“Part arrived on time and was as described. Fit perfectly.”

Helpful Report

“website had an easy order process, fast shipping and competitive pricing”

Helpful Report

“Big Frog had the right item at the right price, including the shipping.”

Helpful Report

“Was contacted by Big Frog proactively and advised that I should be getting one water heater without a pump for my scenario which also saved me a few hundred bucks. Shipping was very fast and everybody I interacted with was extremely nice and helpful. Very impressed.”

Helpful Report

“Great selection of irrigation system supplies at reasonably prices. Speedy deliver at a nominal cost. Beats Amazon!”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,969 reviews