Binnacle.com Reviews

4.8 Rating 1,665 Reviews
97 %
of reviewers recommend Binnacle.com
Read Binnacle.com Reviews

About Binnacle.com:

Binnacle.com is Canada's premier supplier of marine,
sailing and boating accessories and equipment.
We stock an extensive range of gear for recreational
boating, sailing and boats of all kinds. Our online store has been operating for over 20 years.

Visit Website

Phone:

800-224-3937

Email:

info@binnacle.com

Location:

1065 Purcells Cove Road
Halifax
B3N 1R2

Anonymous
Anonymous  // 01/01/2019
Item arrived well packaged and as advertised. It would be nice if Canada Post was faster but not Binacle's fault.
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Posted 5 years ago
I bought a complete Raymarine I60. My only concern is that it looks like a former floor model or a return. The wind cane components had a chalky substance on them and eveything looked repackaged. I hope it works correctly.
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Posted 5 years ago
good fast .good
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Posted 5 years ago
Good prices Great service
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Posted 5 years ago
Good price and prompt service, package arrived on time. First time dealing with Binnacle and impressed with my experience. Will definitely be a repeat customer.
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Posted 5 years ago
Ordered zinc instead of magnesium anodes for my Volvo saildrive. Return was hassle free.
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Posted 5 years ago
Product is as advertised. Arrived on time.
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Posted 5 years ago
Website was easy to navigate. Search engine was easy too. Description on info was helpful. I received my purchase email within 24hrs of placing my order. My epoxy was well packaged. I liked that is shipped via FedEx with tracking number. I also was able to have free shipping :) The only reason I gave 4 stars, instead of 5, is because I was not able to choose a faster shipping method. I would have paid to have my package arrive faster. I will definitely be ordering from this company again :)
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Posted 5 years ago
Swift service. Feedback from sailing friends in Vancouver is also very good.
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Posted 5 years ago
Always a pleasure doing business with Binnacle. They respond promptly to questions, ordering is easy and is always filled and shipped quickly. They go the extra mile to help if you need to change an order too and don't make you feel like you have inconvenienced them. Really appreciate the free shipping for purchases over $100. This alone shows their commitment to keeping customers happy and passing on savings and efficiency. I really respect this and hope it never changes. Ordering from other chandleries usually involves significant (even exorbitant) shipping charges for even small items. Binnacle clearly recognizes how quickly shipping can add up and have made an effort to mitigate this cost. Thank you again. One request for improvement... I find the website quite slow, often taking some time to move to a new page. I am using a modern computer and have tried different browsers and settings but the problem remains. There is so much inventory on the website I'm sure it's not easy to program but if there was a way to make browsing for items, and switching back and forth to compare them, easier and faster that would be great. Maybe a 'compare' function? I've seen this on other websites and it is very helpful. Thanks again for the great service.
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Posted 5 years ago
I find your online service and product selection to be very good. I recommend it to others all the time.
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Posted 5 years ago
Order was complete, well packed and delivered within the time quoted.
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Posted 5 years ago
Comparing Binnacle to other on-line marine retailers, their pricing overall is better!
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Posted 5 years ago
Got what I order in reasonable time. Thank you.
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Posted 5 years ago
Happy with purchase but wish information about switch options was provided. A more detailed wiring diagram would be helpful. Satisfied with quality of motor, arm and blade.
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Posted 5 years ago
product quality seems to be quite good
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Posted 5 years ago
The price, quality, quick delivery and over the phone support when required was great. I will definitely consider additional purchase. Delivery of the items at this end of the country was weird and unprofessional. The parcel was left in the lobby unattended. It could have been stolen easily. Luckily I saw it and picked it up quickly.
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Posted 5 years ago
All good - fast response, good tracking. Thanks.
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Posted 5 years ago
Good service excellent response time on queries
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Posted 5 years ago
Tested Using Bio Fuel while camping (Hot Tent). Works great as a heater, if you put a cold pan of water on the inner pot supports there does seem to be some fumes given off that hurt the eyes a little but this doesn't happen if you place the pan on top of the lid or are frying on the inner pan supports but other than that works great, kicks out plenty of heat didn't quite burn for the 5 hours on full setting but close. Bought it as an alternative to tent wood stove and will likely be my go to heater from now on lightweight enough and simple to use
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Posted 5 years ago
Binnacle.com is rated 4.8 based on 1,665 reviews