Binnacle.com Reviews

4.8 Rating 1,665 Reviews
97 %
of reviewers recommend Binnacle.com
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About Binnacle.com:

Binnacle.com is Canada's premier supplier of marine,
sailing and boating accessories and equipment.
We stock an extensive range of gear for recreational
boating, sailing and boats of all kinds. Our online store has been operating for over 20 years.

Visit Website

Phone:

800-224-3937

Email:

info@binnacle.com

Location:

1065 Purcells Cove Road
Halifax
B3N 1R2

Anonymous
Anonymous  // 01/01/2019
good products fast delivery good prices
Helpful Report
Posted 4 years ago
Did not get a confirmation that the equipment was ordered but did get an email after a couple of days to say that it was on its way . Received ok
Helpful Report
Posted 4 years ago
Only issue, and this has been the case before, is that one person does not know what the other is doing. Goes to how things are processed. If Larry is not in today, gone for lunch, or at the boat show, an immediate request can not be processed. Needed to call three times for the latest order, not this order, it arrived great and on time but the order after this one. Finally had to UPS it to get it on time. It came very quickly however. Maybe if information on each order was more completely recorded or more job sharing?
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Posted 4 years ago
The online store is really easy to use and receive the equipment really fast. Really happy with Binnacle.
Helpful Report
Posted 4 years ago
Shipping takes longer then suggested
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Posted 4 years ago
Delivery and product was perfect , no issues thx binnacle
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Posted 4 years ago
Very fast delivery. Decent prices - nice to catch things on sale through their great communication and regular email updates.
Helpful Report
Posted 4 years ago
Goods as ordered
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Posted 4 years ago
We appreciate all the services and products from Binnacle. Prices are very competitive with free shipping across the country to Victoria. Our only problem is Binnacle’s choice of UPS which is slow in responding to requests for updates and unilaterally decides to deliver to Access Point locations rather than door delivery. No reflection on Binnacle, but perhaps offer an option of another carrier.
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Posted 4 years ago
I have bought many things so far. A bit disappointed that I am not getting any discount but I have to say that the service is good.
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Posted 4 years ago
Happy with purchase and customer service (so far). Product arrived when promised.
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Posted 4 years ago
I am a little disappointed with the drawing which is very pale on the medallion, the drawing is well done but we have difficulty see it.
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Posted 4 years ago
Would give it a five but one item not in stock so it was delayed. It was still nice to get it before Christmas. All items were correct.
Helpful Report
Posted 4 years ago
Everything arrived as planned, but the West System 105-B Epoxy Resin container was damaged and leaking resin in the box. The can was packed on its side with no bubble or foam padding, which is probably not the best shipping procedure for this dangerous product. These cans should be wrapped in a ziplock bag, padded, and packed upright. Binnacle asked me to review their service, and I told them what happened (here). Binnacle promptly compensated me for lost resin (and inconvenience) and apologised. I would purchase the same products again from them.
Helpful Report
Posted 4 years ago
Hi, I am sorry you had a damaged shipment. Please send us an email (info@binnacle) so that we may rectify this situation for you.
Posted 4 years ago
GPS/Chartplotter came quickly and was well packed.
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Posted 4 years ago
Great pricing.Easy ordering.Kept us informed of low stock delay. Prompt delivery. Thanks.
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Posted 4 years ago
I often order from the Binnacle. It's always gone smoothly and they have good sales.
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Posted 4 years ago
No problem with shipping receiving. Can of epifanes was badly bent side and bottom. After first use lid did not seal back fully on can. So a skin deeveloped. After stirring the skin tended to mix back into the fluid. After coating second time finished piece was excellent. Had to hammer lid hard onto can. All is well so far. Project is 60 per cent complete 3 coats both sides. Tony Barr
Helpful Report
Posted 4 years ago
Very nice jacket but does fit a size smaller than you would expect. Mine barely fits and I might have returned it if I weren’t an optimist on a diet!
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Posted 4 years ago
Shipping vers fast
Helpful Report
Posted 4 years ago
Binnacle.com is rated 4.8 based on 1,665 reviews