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Binnacle.com Reviews

4.8 Rating 1,665 Reviews

97 %

of reviewers recommend Binnacle.com

Company Reviews

About Binnacle.com:

Binnacle.com is Canada's premier supplier of marine,
sailing and boating accessories and equipment.
We stock an extensive range of gear for recreational
boating, sailing and boats of all kinds. Our online store has been operating for over 20 years.

Visit Website

Phone:

800-224-3937

Email:

info@binnacle.com

Location:

1065 Purcells Cove Road
Halifax
B3N 1R2

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the products I ordered was incorrect, but I contacted customer support and it was dealt with promptly. Eric sent the correct product and offered to let me keep the original. Only suggestion I would make is using a different shipping method. I believe the website said Canada post under shipping options, but my package was sent via UPS. They are horrible to deal with and absolutely useless if you need to update shipping information or re direct a package.”

Posted 4 years ago

“Service and delivery both good. Had an issue with an item that I ordered that apparently wasn't in stock (not sure how that happens with inventories managed via computer) but Binnacle's support team was quite helpful and was able to assist with getting a substitute item without delay. I will use them again, pricing is very good. David”

Posted 4 years ago

“I live in Ontario but still find Binnacle still offers the best prices and service overall. I like the free shipping, just wish it was for all items regardless of price. B. Jennings”

Posted 4 years ago

“Staff took the time to help me find the right part :)”

Posted 4 years ago

“Easy to order. Decent price. Took a while to arrive. But free shipping.”

Posted 4 years ago

“easy to use Canadian and good selection”

Posted 4 years ago

“un bon magasin pour acheter matériel de voilier et canadien”

Posted 4 years ago

“Excellent service”

Posted 4 years ago

“Order was simple to process and arrived quickly in good condition. Very satisfied.”

Posted 4 years ago

“The part I ordered (R/V toilet water valve) came quickly and as ordered. The gentleman who spoke with me by phone was courteous and knowledgeable. I would order from Binnacle again, without hesitation.”

Posted 4 years ago

“Good service”

Posted 4 years ago

“Service was great. Item shipped out and arrived quickly.”

Posted 4 years ago

“Easy ordering and prompt shipment. Incorrect labelling delayed delivery by a day or so, but all is well that ends well.”

Posted 4 years ago

“good feedback on BO item some time it's long but good service”

Posted 4 years ago

“One could have suggested complementary products like satin additive and the like”

Posted 4 years ago

“The only draw back was shipping. It was shipped from Halifax, then went to Montreal Quebec, to be shipped back to Saint John, NB. Instead of overnight, it was about 5 days.”

Posted 4 years ago

“Delivery was on time and shipping info sent regularly to know when it was coming. The Promariner ProNautic 12 20P Charger I bought was a good price relatively, but it didn't come with a single cable to connect to a battery or a 120V wall outlet? WTF?!? I'll have to go back and see if this was as advertised, but right now I have a box and will have to buy all the wires to splice into the system including a power cord. So, instead of connecting the device and charging my batteries, I now have a science project on my hands to add to my endless list of boat projects... What a pain in the a$$!”

Posted 4 years ago

“Binnacle provides good products at fair prices and has a good selection”

Posted 4 years ago

“Could not find the 32oz 303 fabric protection. Had to buy 16oz which won't be enough.”

Posted 4 years ago

“This was my first purchase from Binnacle and I have been pleased with the service and the price. Thank you”

Posted 4 years ago

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Binnacle.com is rated 4.8 based on 1,665 reviews