Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Lovely biscuits.”

Helpful Report

Posted 7 years ago

“Arranged for a 24 hour delivery. Failed to deliver within 7 days. Failed to reply to complaint and request for return of money.”

Helpful Report

Posted 7 years ago

Hi, We are so sorry to hear this. Our Customer Service team is in contact to get this resolved for you as soon as possible. The Biscuiteers x

Posted 7 years ago

“Lovely website Quick service Excellent product. Great xmas gifts”

Helpful Report

Posted 7 years ago

“I love how from start to finish my shopping experience was as simple as possible, that the items arrived in good time and that the packaging was spot on. I love all the designs on offer and found it really hard to choose! The prices are great for all budgets so there's something for everyone. Can't wait to use Biscuiteers again :)”

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Posted 7 years ago

“Ordered the 'Thanks' card and it was a really sweet way to say thank you!”

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Posted 7 years ago

“The biscuits arrived safety but was disappointed that they were a lot smaller than the pictures on the website. Seemed overpriced for the size delivered and they tasted rather stale.”

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Posted 7 years ago

Hi Vivian, thank you so much for taking the time to leave a review, we really do appreciate all feedback from customers and we have taken your comments on board. our Customer Service team has picked up with you to discuss this ASAP. The Biscuiteers x

Posted 7 years ago

“Super happy”

Helpful Report

Posted 7 years ago

“Easy to order and a brilliant present, for any occasion.”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“Last year I sent my daughter (who is a head teacher in a primary school) the wonderful Nativity Biscuit set and she was over the moon with them and said the craftsmanship was brilliant and the taste amazing! This year it was a no-brainer as to what to send my stressed out and tired daughter! You've guessed it! Another tin of your amazing biscuits...this time I chose the 12 days of Christmas set. As soon as the postman delivered them, she was texting me a very happy message and making sure that they were only for her as her dog started sniffing and looking at her expectantly!”

Helpful Report

Posted 7 years ago

“It’s starts with the tins - all different and all fabulous. The biscuits are delightful and tasty.”

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Posted 7 years ago

“They look fabulous and they are a present so can't comment on taste”

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Posted 7 years ago

Hello, we're so glad to hear you liked the look of your biscuits, we can assure you that they taste great too! The Biscuiteers x

Posted 7 years ago

“After I gave the wrong date for a personalised biscuit message, the team went out of their way to correct it and still delivered on time! Thank you so much”

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Posted 7 years ago

“Out of this world, too beautiful to eat!!”

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Posted 7 years ago

“A fabulous surprise gift! I sent the Dr biscuit to my friend after her operation. She was thrilled with it and said it was too good to eat. Great service and communication. Would highly recommend.”

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Posted 7 years ago

“Beautiful and delicious, and thank you for the timely delivery, just in time for my sister in law’s birthday! Thank you!”

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Posted 7 years ago

“I purchased a tin of Halloween biscuits for my husband's birthday (he is a Halloween baby) and he totally loved them (as well as his colleagues).”

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Posted 7 years ago

“I've bought these as a Christmas present, and so haven't opened the beautifully packaged tin, but the tin of the Nutcracker theme I bought last year where absolutely beautiful, and I'm told were delicious, so I have no reason to think the Snowman and Snow Dog biscuits will be any different! I'm very happy with the service and the quality, thanks so much.”

Helpful Report

Posted 7 years ago

“Biscuiteers ticked all the boxes. First class presentation, packaging and taste..... who could ask for more!!”

Helpful Report

Posted 7 years ago

“We have used Biscuiteers for years and can't fault the product, everyone loves them. But on this occasion one of the two gifts we sent was despatched really late missing the intended date. Disappointing.”

Helpful Report

Posted 7 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews