Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

Write Your review

Tell us how Biscuiteers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second order in a space of a few weeks & the service & delivery is spot on. I was unsure if the biscuit would have broken on delivery but not at all. Each recipient were delighted with it, as a different & unusual present. The box is lovely as well & biscuit tasted yummy. Will certainly use Biscuiteers again for that something special present.”

Helpful Report

Posted 6 years ago

“Lovely present idea for all ages. Excellent communication regarding delivery status.”

Helpful Report

Posted 6 years ago

“Amazing biscuits and my brother and Sister-In-Law were made up with the designs!!!”

Helpful Report

Posted 6 years ago

“I have placed 3 orders with Biscuiteers and every time i have had excellent service. Will definately buy again”

Helpful Report

Posted 6 years ago

“Ordering was simple and I know it was well received but didn't see it.”

Helpful Report

Posted 6 years ago

“Bought my parents some of the gluten free thank you biscuits and they were amazing. So tasty and beautifully iced as always. Thank you”

Helpful Report

Posted 6 years ago

“Excellent biscuits, always appreciated by the recipients. BUT I have always found your websites difficult. I’m hard of hearing, do all my shopping online and have no problems- except with you. The current one is incredibly cluttered the moment it’s opened. Too many categories. Following one route leads you away from other possibilities and relevant choices. Have a look at Flying Flowers! I have several times given up on biscuits and sent a different gift; in fact this time I gave up twice - but knew how the recipient loved sharing the biscuits in her Care Home. Please SIMPLIFY. Display the product and let us make the choices. CM”

Helpful Report

Posted 6 years ago

“It was a little gift for my mother, she had a little fall so instead of a card I sent her a biscuit (little miss whoops). It cheered her up so thank you”

Helpful Report

Posted 6 years ago

“Super fast service and extremely helpful when I contacted by phone I will definitely be ordering again”

Helpful Report

Posted 6 years ago

“Ordered the engagement gift set. Arrived promptly, and my daughter and her fiance were delighted. Said it was absolute beautiful!!! So much do they won't eat it. Marveled at the creativity and perfection of it. Well done Biscuiteers!!! Twas a perfect gift xx”

Helpful Report

Posted 6 years ago

Hi Irmgard, Thank you so much for leaving such a lovely review! We really appreciate your kind words, and it is so great to hear how pleased your daughter and her fiance were with the biscuits you ordered them. To thank you for the review, we would want to send out a little something for you to enjoy. We would love to send out a set of large letterbox biscuits to you, free of charge, as a little token of our gratitude. We bet you would love to try some biscuits for yourself! We like to reward loyal, thoughtful customers like you! We've sent you an email just to find out where's best to send out this little gift out to. We're very much looking forward to hearing back from you! Biscuiteers x

Posted 6 years ago

“Prompt service, and lovely products”

Helpful Report

Posted 6 years ago

“All three gifts delighted the recipients”

Helpful Report

Posted 6 years ago

“Beautiful gift ideas that can be delivered through the letterbox.”

Helpful Report

Posted 6 years ago

“Amazing staff and a super biscuit icing experience for the children who ranged from 7 to 4 years old! Such patient staff and delicious biscuits to take home! Thank you Biscuiteers; another successful and fun morning spent with you all.”

Helpful Report

Posted 6 years ago

“Excellent customer service received when there were delivery issues. Have used biscuiteers before and products do not disappoint. Look fab. Great overall company”

Helpful Report

Posted 6 years ago

“I love to buy your tins for gifts. My latest was a tin of summer flowers for a great aunt. So beautifully packaged and iced and the biscuits are tasty and not overwhelmingly sweet. My aunt remembered the last time I bought her a tin and was absolutely delighted to repeat the experience.”

Helpful Report

Posted 6 years ago

“The biscuits looked great and arrived very quickly however one of the legs was broken which was a shame. I didn't get a chance to taste them as they were gifts.”

Helpful Report

Posted 6 years ago

Hello, Thank you so much for your feedback. We are so sorry to hear that your biscuit arrived damaged, this is really disappointing and can assure you this is very rare that these kind of things happen. We really do apologise about any inconvenience this may have caused you and a member of our Biscuit Happiness Team will be in contact to discuss this further. Kindest Regards, Biscuiteers x

Posted 6 years ago

“Amazing as gifts!! So different and special, I buy these for every occasion!!!”

Helpful Report

Posted 6 years ago

“Staff very helpful when ordering!.. love the biscuits and arrived when expected! A fabulous gift to receive!”

Helpful Report

Posted 6 years ago

“I sent an iced biscuit to a friend for his birthday and he absolutely loved it. Great taste and beautifully presented.”

Helpful Report

Posted 6 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews