Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,795 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,795 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

Write Your review

Tell us how Biscuiteers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't answer your questions because I haven't heard from the person I sent them to and really feel that you should be asking them.”

Helpful Report

Posted 7 years ago

“The biscuits are beautiful works of art! The presentation is also beautiful.”

Helpful Report

Posted 7 years ago

“Fantastic sevice & lovely biscuits too”

Helpful Report

Posted 7 years ago

“Great products but very poor delivery time. I ordered them on Wednesday as a thank you to friends and they didn't arrive until Monday.”

Helpful Report

Posted 7 years ago

“As I live too far away to take my Dad out for Fathers Day breakfast, I bought him the Breakfast Biscuits, he loved them!! Great idea 👍”

Helpful Report

Posted 7 years ago

“I bought a happy birthday gift for my mum and she loved it!”

Helpful Report

Posted 7 years ago

“I always try to send a biscuit for special occasions and I always get the same response- people are surprised and delighted with both the biscuit and unique packaging.”

Helpful Report

Posted 7 years ago

“I was very happy with the quality of all the gifts I sent, both at Easter and recently for your 'revision' theme. However I believe I became a VIB member with my Easter orders and didn't realise this until I was offered it again with my more recent order! I therefore did not apply my 'free delivery' code to my recent orders. Would it be possible for these discounts to be offered automatically to members? I receive emails which I'd assumed wee targeted to me, so could any order made in response not therefore include an automatic discount? Perhaps it's a technical or security issue - in which case the emails should include an entry challenge to sign in or register before an order is possible. Thanks!”

Helpful Report

Posted 8 years ago

Thanks so much for sharing your feedback! We will certainly take this on board and hope to improve this experience for customers going forwards. We hope you loved your biscuits! Best wishes, Biscuiteers x

Posted 7 years ago

“The recipients find them very thoughtful gifts. Especially personalising new baby biscuits.”

Helpful Report

Posted 8 years ago

“My cousin loved the biscuit we sent for his 18th. Nice touch that it was hand iced with a personal message. Made a unique gift that he wasn't expecting.”

Helpful Report

Posted 8 years ago

“The icing was very detailed and pretty”

Helpful Report

Posted 8 years ago

“I had to call as the online booking system wasn't working which was disappointing however the feedback of the recipients was amazing.”

Helpful Report

Posted 8 years ago

“Great communication regarding delivery. Packaging attractive and well designed. Teapot was was a bit smaller than I expected as the mothers day best mum was an ideal size. Looks too good to eat but smells gorgeous.”

Helpful Report

Posted 8 years ago

“I sent it as a present so didn't get to see it but my mum said it was cute.”

Helpful Report

Posted 8 years ago

“I ordered some biscuits for Mother's Day. They arrived in a beautiful box that had HappyMothers day on the box. They were beautifully decorated & iced & look delicious as ever! Thank you Biscuiteers! Katie”

Helpful Report

Posted 8 years ago

“Bought as a mothers day gift. Loved the decoration but biscuits not tried yet”

Helpful Report

Posted 8 years ago

“easy ordering and efficient delivery. The recipients (mums on Mother's Day) both seem chuffed with their biccies.”

Helpful Report

Posted 8 years ago

“My grandad loved his biscuits. Wee bit pricey but a really lovely change from flowers”

Helpful Report

Posted 8 years ago

“Valentines cookies arrived in a beautiful tin box, which can be reused after. All cookies came neatly arranged so that decoration detail remained intact. Very happy customer :)”

Helpful Report

Posted 8 years ago

“Lovely packed, very beautiful. Got my husband I love you chocolates and when he opened box the icing was broken on U, so was quite upsetting.”

Helpful Report

Posted 8 years ago

Biscuiteers is rated 4.6 based on 5,795 reviews