Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't tell you how happy these biscuits make me! The care, creativity and attention to detail in their manufacture make them not only inspirational but also quite simply the tastiest biscuits I've ever eaten! Really!”

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Posted 6 years ago

“I was the person who ordered the biscuit for a friend who needed cheering so the review of 'delicious' is by report only. For my part I was very pleased with the ease of ordering a gift and the reassurance of receiving a message when it was delivered. Thank you!”

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Posted 6 years ago

“The biscuits were lovely but the ones delivered to Durham turned up broken Also the biscuits did not turn up at the Northcote branch and had to be redone.”

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Posted 6 years ago

Hi Alison, Thank you so much for taking the time to leave your review. We are very sorry to hear that your biscuits arrived to you broken. We have spent a lot of time and effort perfecting our packaging to ensure that breakages are to an absolute minimum, so it is always disappointing to find things are not as they should be. I can see that someone from our Biscuit Happiness has been in touch with you, to resolve this for you in the best possible way! So I hope that we have been able to do so for you. Thank you and kindest regards, Biscuiteers x

Posted 6 years ago

“Fab ‘good luck’ biscuits delivered to my son in time for his first year university exams. Delicious apparently! And beautifully iced 😁 it’s a family tradition now ❤️”

Biscuiteers 5 star review on 23rd May 2019

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Posted 6 years ago

“A gift for my Aunts 85th birthday, she didn’t want anything but I couldn’t let it pass without something. This was perfect she was so pleased, it was packaged beautifully, it looked gorgeous especially as it was personalised with her name.”

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Posted 6 years ago

“The biscuits arrived in great time and looked just like the picture”

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Posted 6 years ago

“I have rated two stars because it did not arrive on the day I stated. What is the point of it not arriving on the day you want especially if it is a birthday/anniversary.”

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Posted 6 years ago

Hello, Thank you so much for leaving your review! The delivery date selected for this order was the 14th of May, and after tracking we can see this was delivered successfully to the delivery address on the 14th May, so that's good to see. I can see someone from our Biscuit Happiness team has been in touch with you, just to check that all was OK with this! Biscuiteers x

Posted 6 years ago

“I had a small issue with my biscuit during transport and this was sorted and amended straight away. Great customer service and recipient loved it.”

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Posted 6 years ago

“Beautiful biscuits and excellent website”

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Posted 6 years ago

“Swotting Biscuit Box - Cheered up a student completing his Master’s dissertation nearing deadline. Personalising the gift made him smile (name on mug biscuit - replicating a personalised Cornishware mug sent for his birthday earlier in the year) and he’d eaten 2 of the biscuits while texting to say thank you. Very happy”

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Posted 6 years ago

“Beautifully packaged box of treats Lovely tin box to keep”

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Posted 6 years ago

“What a fabbie idea for a gift! So much more thoughtful than flowers. Beautifully presented and delicious too. Can’t recommend highly enough!”

Biscuiteers 5 star review on 20th May 2019

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Posted 6 years ago

“I bought eight of your biscuits to give as presents to the judge and stewards in the Alpaca Section of Devon County. They are a lot of fun and everyone liked them.”

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Posted 6 years ago

“There was an icing error on my first order delighted with replacement. The issue was dealt with promptly very satisfied with the service received.”

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Posted 6 years ago

“The biscuits were amazing. They came in a beatific box and were a lovely extra birthday gift.”

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Posted 6 years ago

“Stunningly beautiful and totally delicious!”

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Posted 6 years ago

“Our granddaughter who was just starting her GCSEs was thrilled with her Revision Biscuits Great idea Thank uou”

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Posted 6 years ago

“Brilliant packaging, efficient delivery & service - biscuit was good, but overpriced.”

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Posted 6 years ago

“Arrived very quickly. My Daughter lived her wedding chocolates. Thankyou”

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Posted 6 years ago

“So easy to order and my friend loved it!”

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Posted 6 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews