Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

Write Your review

Tell us how Biscuiteers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a personalised biscuiteers gift online, and when it arrived,earlier than expected and we opened it it was stunning and really well crafted. I have been to the shop on Northcote Road a few times and generally there are tone of nice biscuits for the right occasion, so the personalisation only served to further that and was an added bonus. My only qualm is that it is so expensive.”

Helpful Report

Posted 6 years ago

“I ordered 3 biscuits and 2 didn’t get to the recipients on time. Very disappointed to the extent I’ve asked you to remove me from your mailing list.”

Helpful Report

Posted 6 years ago

Hello Hazel, Thank you so much for taking the time to leave a review. We do say with our Royal Mail Tracked service that it is not a guaranteed service and your order can be delivered over a two day period if you select this. I'm sorry that was not made clear enough to you at checkout and I hope the recipients enjoyed their gift once received. Thank you and Kindest Regards, Biscuiteers x

Posted 6 years ago

“Nice biscuits, but so are a 50p packet of digestives with some icing on them. So ridiculously overpriced it’s laughable. £20 for four tiny biscuits?! A complete waste of money.”

Helpful Report

Posted 6 years ago

Hello, Thank you so much for taking the time to leave a review. We do appreciate that our biscuits are a little more expensive than your average biscuit but this is because they are hand cut and hand iced and arrive in one of our beautiful keepsake tins or illustrated gift boxes. So they really do make that gift extra special! Kindest Regards, Biscuiteers x

Posted 6 years ago

“Amazing product and service, I love biscuiteers, they are always such a perfect gift.”

Helpful Report

Posted 6 years ago

“As hoped, the biscuits looked absolutely beautiful and were packaged perfectly. The flavour was disappointingly lacking for me: not enjoyable as a tasty biscuit very sadly.”

Helpful Report

Posted 6 years ago

Hello, Thank you so much for taking the time to leave a review. We are so sad to hear that you were not fully satisfied by the taste of your biscuit. We have flagged this with our head of production for them to look into further as we do appreciate all customer feedback. Thank you and Kindest Regards, Biscuiteers x

Posted 6 years ago

“I send Biscuiteers out to lots of people, the service is always excellent. Unfortunately, I never get to see the biscuits, but the feedback from recipients is always that they are beautiful, the box is beautiful, and that they taste great. Perhaps I will send myself some!”

Helpful Report

Posted 6 years ago

“It looked nicer that it tasted. Very dry biscuit.”

Helpful Report

Posted 6 years ago

Hello, Thank you so much for leaving a review. We're so sorry to hear this, it would be great to chat to you further regarding this, if you are able to contact us at yum@biscuiteers.com. Thank you and Kindest Regards, Biscuiteers x

Posted 6 years ago

“If you want treat your mother to something delicious and just for her.........treat her to a beautiful tin of these scrumptious biscuits...go on.”

Helpful Report

Posted 6 years ago

“Absolutely stunning biscuits and beautiful marketing!!! If only I could indulge in everything!!!”

Helpful Report

Posted 6 years ago

“Sent my dad a birthday cake biscuit and he loved it.”

Helpful Report

Posted 6 years ago

“I have bought biscuit gifts several times and the recipients have always been thrilled. They arrive in beautiful packaging and look so lovely . Part of the enjoyment is choosing something and knowing a surprise is going to arrive by post and that on opening it will put on smile on their face . My 85 year old Mum loved her “gin n tonic” biscuits for Mother’s Day . I wish someone would treat me!!”

Helpful Report

Posted 6 years ago

“I love using biscuiteers for all my gift giving. I live in Australia and use biscuiteers for birthdays and events at home in the UK. I find them efficient great to deal with and easy! Most of all my recipients always love it when they receive something from biscuiteers.”

Helpful Report

Posted 6 years ago

“Have ordered twice now and both times the biscuits have arrived promptly and the recipients have been so pleased. Beautifully presented and looked delicious, may have to treat myself now! 😁”

Helpful Report

Posted 6 years ago

“arrived on time and looked fabulous. I am told they tasted great as well! Inventive, original, yummy and great value. We even got a bottle of gin!”

Helpful Report

Posted 6 years ago

“I use biscuiteers as gifts for friends and family for all occasions.”

Helpful Report

Posted 6 years ago

“Amazingly wonderful”

Helpful Report

Posted 6 years ago

“Lovely biscuits and made better by the personalisation. Thank you.”

Helpful Report

Posted 6 years ago

“Great product range, unique and impressive for recipient, but it took soooo long for delivery to the Netherlands, and it would help to be told when the present is delivered/received.”

Helpful Report

Posted 6 years ago

“Love love love”

Helpful Report

Posted 6 years ago

“Brilliant gift!”

Helpful Report

Posted 6 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews