We would like to inform you that you have picked two specialty flavours (Cookies and Cream and Banana Coffee WPC). You will be charged an additional $5 per specialty flavour, that is why you have been charged for $85.
Hope this helps!
Thank you!
We do apologize for the delay of delivery William.
I've reached out to your email address. Please be assured, I am working the get the resolved for you asap.
Hi Glen, apologies for this. We will be happy to replace your Salted Caramello there with you. Please email us at sales@blackbeltprotein.com.au so that we can process your replacements right away. We will be waiting for your email. Thank you!
“Was very excited to try the protella but was very disappointed. Doesn’t taste like hazelnuts or Nutella and is extremely sweet. I know I will get sick of it very quickly”
“The protein oats are not edible just revolting and the choc mint flavour is way too sweet. I have found the protein powders don’t mix as well as other brands and are clumpy”
“Sorry I don't like to write negative reviews so no need to publish this of course. My son had a bad reaction to this protein and we had to throw it in the bin. It may have been his stomach but this hasn't happened for other products.”
We do apologize for this incident. Please email us at sales@blackbeltprotein.com.au for the details of this issue. We will be waiting for your email.
Thank you!
We do apologize for the delay in delivery Adam. We will be following up with the courier for your order. We look forward on having your order delivered as soon as possible.
Hi Nathan,
May I know what's the incorrect item(s) that you have received? Please send us a photo of the items you have received and the packing slip to sales@blackbeltprotein.com.au and we'll be happy to sort it out.
We will be waiting for your response.
Thank you!
“It’s okay. The flavours are average and so is the price. The vegan has a strange aftertaste. WPI tastes fine. Nothing exciting though. Good basic/ no frills products.”
“**Not for publishing** Hi BBP received my order. Very happy with price, but this has to be the worst tasting protein power I have ever experienced. It tastes like powered milk... like it is padded with powdered milk. Furthermore, it makes me feel ill for an hour or so after taking it. I also gave some to my wife who also felt ill after taking it. I have never had this experience with whey protein concentrate before.
I’m not sure what to do with it, whether to persist or to throw it away. My son who also works out and has protein shakes daily won’t take it either.
I have a thing about wastage, so I’ll probably try and finish the first bag but not sure what to do about bags 2-6. I’m not sure whether it’s the flavouring or the whey powder being used but if the other flavours also taste like powdered milk powder, I don’t think I’d be interested.
Thanks,
Adam”
