Bluespot Furniture Reviews

Name: Bluespot Furniture
Address: Bluespot Furniture Ltd, Unit 500 Bretton Park Way, Dewsbury
Rating: 4.35

4.4 Rating 937 Reviews

83 %

of reviewers recommend Bluespot Furniture

4.4

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

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Bluespot Furniture 5 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with, had a couple of issues with my order but the customer service was fantastic and couldn’t have been more helpful and resolved the problems extremely promptly. Would definitely recommend”

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Posted 7 years ago

“looks amazing and delivered next day - exactly what I wanted and needed”

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Posted 7 years ago

“This has been my second purchase from your site and I'm very happy with the service provided. Units arrived on the day promised and was intact.”

Bluespot Furniture 5 star review on 9th October 2017

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Posted 7 years ago

“My desk is the perfect fit , was easy to check dimensions on the website . check out and browsing easy to follow. fast turn around for delivery , will use them again.”

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Posted 7 years ago

“Fast dispatch and delivery time”

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Posted 7 years ago

“We ordered the desk we wanted and delivery was arranged for Friday at anytime. I turned down a mornings work & waited in - the delivery didn't turn up. I emailed to find out why to be told, 'they were not sure and it would be re-delivered Monday'. (Thats 2 days I've had to wait in and not be able to work). As promised, it got delvered on the Monday with the same delivery driver stating, he couldn't get his lorry down our road because his lorry was too big & there were too many cars in the way. Had someone of rung me, I would of driven the 100 yards down to the end of our road & collected the desk from the back of the lorry. It arrived in several boxes as it was quite heavy, some of which were partially wet. I unpacked the desk & started to build the base, only to find some of the special screws were missing. I emailed Chloe at Kit Out My Office, and was told they would be sent out in the post. Its now Thursday and there is no sign of the screws. I've emailed again and asked about the missing screws, and been told they must of gone missing in the post and they would be sent again. My husband is trying to run his business, do quotes, look at drawings, work out prices and is now struggling because he has no desk to work on. His other desk got dismantled on Friday last week, because we thought we would have the new one up and working. All in all, what we can see of the desk so far, it looks of good sturdy quality. As for missing screws & many emails... really frustrating, as its now affecting our business & our customers. Things like number of screws etc. should be checked before its sent out. We have had the desk in pieces dotted about our house now for 5 days as of tomorrow, waiting for the screws. £250 payed out but its no bloody good if we can't put it together! If this was for just the kids to do homework, it wouldn't be a problem, but it's not, it's to run our family business & its needed every night.”

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Posted 7 years ago

“Was minor damage caused in delivery, not significant enough to replace the item but a week after emailing their customer service no reply received.”

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Posted 7 years ago

“It was easy to choose and to order, (vat is clearly marked) it came the next day as promised with no worry over postage and it was easy to assemble . The desk is great quality and exactly what I ordered. There was a personal note in the package about the company caring and I thought that was a really nice touch I sent my photo back as soon as I had assembled it.”

Bluespot Furniture 5 star review on 2nd October 2017

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Posted 7 years ago

“Great service and fast delivery”

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Posted 7 years ago

“EXCELLENT SERVICE FROM START TO FINISH. PRODUCT WAS OF GOOD QUALITY WILL TETURN AS A CUSYOMER SOME TIME SOON.”

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Posted 7 years ago

“i am extremely disappointed by the service. Having ordered the uclick desk with storage because of next day delivery, while it was delivered in time because this was a storage desk there was no overall set of instructions and i had to interpret things myself to adapt this. Okay but then there were two screws missing to attach the bracket to the desk and secure the top. I called the office and new screw were delivered next day however only one was the correct screw, I called again on to ask for the correct screw to be sent and no arrival in Sunday post or today. Clearly not a priority to send this first class. I paid over £400 for a desk I still can't use. Hardly what I would expect from a company meant to cater to the business client.”

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Posted 7 years ago

“Assembly instructions were very poor. Instead of an instruction book from start to finish you receive bits of A4 paper included in the package, this makes it easy to make a mistake. I had to redo most of the work that i did because the instructions were misleading. One size fits all instructions don't help. At the end of the project i was left with many pieces. Little things with the design could make it so much easier with the assembly. Marking parts left and right with a sticker would help. i never realised that i should have put the drawers on before assembling the desk. I had to put these on once the desk was assembled and it was difficult. If i had received complete instructions that told me to put the drawers on first i would have saved time.”

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Posted 7 years ago

“Delivered quickly, but the desk I received was the wrong colour.”

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Posted 7 years ago

“Next day delivery arrived as scheduled, and putting together the desks couldn't have been easier. Quality of items was great too!”

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Posted 7 years ago

“Quick delivery, great comms and superb customer service”

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Posted 7 years ago

“I ordered a desk and chair for next day delivery. Both items were shown as in-stock when I placed my order. Within a short time I got an email saying that the desk was out of stock and I could either wait or change to a replacement, which I did. The desk arrived but the chair did not. It seems this was also out of stock but nobody told me until I contacted the helpdesk. I have had to cancel this part of my order and look elsewhere”

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Posted 7 years ago

“Good products that arrived when promised; good communications on the day; excellent assembly staff who did two days work in one day, and were a pleasure to have in the office.”

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Posted 7 years ago

“The wrong chair was delivered and it was delivered to the wrong place.”

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Posted 7 years ago

“Nice looking desk. Desktop is great quality”

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Posted 7 years ago

“I had a delivery booked for a particular day, which I waited in all day for. It didnt turn up and I was told the following day that the driver had run out of time (TNT). The next day delivery was apparently attempted in the morning however a note was not left by the driver (this is apparently normal!!). The next day, again no delivery turned up and when I called the office I was told delivery had been attempted and failed at a time when I was in. As kit out your office seemed unable to use a competent courier firm, I felt the only option was to cancel my order and get a desk elsewhere. When I suggested this to the office staff who was dealing with the delivery problems, the option to cancel my order seemed almost welcomed (to get rid of the problem) rather than attempting to despatch my order with anothe courier company for example. Very disappointed in the service. I have since ordered a similar desk elsewhere and the experience has been completely different and positive.”

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Posted 7 years ago

Bluespot Furniture is rated 4.4 based on 937 reviews