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Virgin Media Reviews

1.2 Rating 2,153 Reviews
3 %
of reviewers recommend Virgin Media
Company Reviews Questions Metrics
1.2
Based on 2,153 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 15%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Unverified Reviewer
“Had 2 minor faults in 8 years, both fixed quickly. Broadband gets very close to advertised speed”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Everything is good and customer service always on 200mb lowest was 192mb. Cannot fault them”
Helpful Report
Posted 7 years ago
Virgin Media is rated 1.2 based on 2,153 reviews
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