B&M Stores Reviews

Name: B&M Stores
Rating: 2.77

2.8 Rating 299 Reviews

43 %

of reviewers recommend B&M Stores

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2.8

Based on 299 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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B&M Stores 1 star review on 12th February 2023

Daniel Ulise Draghici

B&M Stores 1 star review on 10th December 2022

Adam

B&M Stores 1 star review on 30th November 2022

Christina

B&M Stores 1 star review on 22nd November 2022

Irena

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great store fabulous range of 🪴🌿 at very competitive prices”

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Posted 3 years ago

“Good place to work, meet lots of new good people.”

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Posted 3 years ago

“A gentleman called Adam Khan has an excellent customer service, he has been very helpful he went an extra mile to help me Top man in my book. I only shop in that particular store for that gentleman and his excellent customer service will definitely recommend to friends and family. Keep up the good work👍”

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Posted 3 years ago

“Ive just moved house n i am very happy the way i was treated especially by Jenny on the tills n she has also helped me aroud the stored absolutely amazing lady deserves a mention n she went above all my expectations she was not only helpful she was brilliant”

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Posted 3 years ago

“Llanishen Cardiff The lads who work at b&m are lovely It’s a pleasure to shop their especially when they all sing and dance and just laugh it’s wonderful 😌😌😌 keep it up lads my shopping trip is awesome with you lot x”

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Posted 3 years ago

“Hi I would just like to say how helpful 3 members of your staff from the Mold store in North Wales today 14th October 2020 . Firstly the manager Julie and her assistant think it was Martin, these pair went above and beyond and also went that extra mile to help me get the laminate flooring, so so helpful and polite, many thanks I will be back in the store for more. Also I'd just like to say what a lovely helpful and "great fun" till Assistant "Paula " so so funny and helpful. Basically you have a great store.”

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Posted 3 years ago

“Went into the Salisbury store last week, the staff were very friendly and social distancing was effective too. Thought the store seemed very clean compared to others I’ve shopped in. Came away with a lot more than I went in for. Will shop here again.”

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Posted 3 years ago

“I contacted B&M Customer Service because the pattern on one of three roller blinds I purchased was slightly skewed. I half expected to be told I was being too fussy for a cheap product but after sending photos I received vouchers to replace the blind. Very efficient and prompt customer care and the blinds now look fabulous and far more expensive than they were.”

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Posted 3 years ago

“All the staff were so happy and helpful. They all went out of their way to help me.i bought a table and chairs set and as I went through the till two staff members helped me to my car and loaded it for me. Nothing was too much trouble. Well done to B&M in Pool Redruth. I was amazed at the service. From the staff on the shop floor who went to search the warehouse for what I wanted. To the guys who served me at the till. They even discounted one item as the box was damaged. Special thanks to Damo and Callam who helped to carry stuff and load it into my car. Brilliant Ervin I’ll be shopping here again.”

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Posted 3 years ago

“I have been looking for a canvas wardrobe as my doorways are narrow , I came across this wardrobe in B&M, amazing . I have never put anything together but was happily surprised , the different size rods were labelled together and instructions perfect. It took me 40mins , I’m so happy 😀”

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Posted 3 years ago

“Today was a great experience at B&M in Shawlands, Glasgow. I was welcomed by a smart, friendly young man who offered to keep my personal shopping trolley for me until I had completed my purchases. The girl at the till point was also smiling and friendly. The young man brought me my trolley. I went out feeling so happy with my shopping trip today. Thank you B&M Shawlands.”

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Posted 3 years ago

“Hello customer support. I came to your minworth branch today and bought a kit circle slabs for my garden. U have a lovely gentleman working for u named Terence (Terry) Nothing is too much trouble he’s a credit to your company .very helpful and checked stock for us for what we was looking for . A big shout out for Terry. Give him a rise lovely man .”

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Posted 3 years ago

“Burnley store Whilst shopping for garden accessories big shout out to jessica woods one of your employees Lovel, helpful and always goes that extra mile to help people Well done Jessica woods”

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Posted 3 years ago

“Bought an Oak Unit today from Huddersfield Leeds Road store. The staff were extremely helpful ! Special thanks to Tatiana who went above and beyond helping us get it into the car! Excellent service 👍”

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Posted 4 years ago

“I returned a faulty Now Tv stick to a store I did not complete the original purchase in- The lady who served us was brilliant and helpful and exchanged the item with no hesitation. The store was really busy at the time and a long queue formed behind me, even though many customers were tutting and much eye rolling was going on she carried on being helpful and friendly and professional. The lady behind us kept pushing her items closer and closer to the till in a bid to speed our transaction up, but due to the nature of what was returned she had to open the item and remove the codes etc and didn’t succumb to the pressure. This was the Foss Island Road Store in York.”

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Posted 4 years ago

“Just returned from Ellesmere Port store brilliant customer service. l think the guys name was Steve sorry l did ask but forgotten ( had tattoos on both arms) so polite friendly and efficient,he lifted 5 bag of soil & 3 bag of gravel & a big pot on trolley then pushed to tills and waited Until I’d payed, then loaded it all into my car and took my trolly back. Thank you”

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Posted 4 years ago

“Gold star for Nadia in the Ferryhill branch. Excellent customer service when returning an item. Very helpful and accommodating, can`t praise her enough.”

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Posted 4 years ago

“We took some toys back to the b&m store in Market Harborough The two ladies that dealt with us were very nice and efficient, especially us it was our fault in buying the wrong toys in the first place”

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Posted 4 years ago

“John was so helpful and help me so much. Works at Dingle B&M Liverpool. Think he needs to be praised”

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Posted 4 years ago

“In every store the staff are so friendly and helpful..they are always trying to go the extra mile..brilliant”

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Posted 4 years ago

B&M Stores is rated 2.8 based on 299 reviews