Bonmarché Reviews

Name: Bonmarché
Rating: 3.09

3.1 Rating 225 Reviews

52 %

of reviewers recommend Bonmarché

Company Reviews

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Metrics

3.1

Based on 225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bonmarché 5 star review on 25th July 2024

Mrs GK

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of quality items at reasonable prices, with helpful staff.”

Helpful Report

Posted 7 years ago

“Whatever I buy from you. I am always so pleased with the items. Last bought two pairs of jeans. Very pleased indeed”

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Posted 7 years ago

“Great products for great prices”

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Posted 7 years ago

“Love this shop, good choice of clothes for my age and fit. Only gripe is I wish sizes were in single sizes example 18 NOT 16-18 as that size to small and 20-22 to big. Please stop doing this”

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Posted 7 years ago

“Their website was easy to follow, and my order went through without any problems. The delivery was on time, and my order correct.”

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Posted 7 years ago

“I needed to get a few items for my mother, whos been in hospital and they had exactly what i needed, it was delivered the next day after ordering and the items were well packed and perfect for my mother. Highly reccomended.”

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Posted 7 years ago

“Always Extremely Friendly and helpful. No quibble when I returned something”

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Posted 7 years ago

“Easy to use website and prompt delivery”

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Posted 7 years ago

“Very quick delivery to a Bonmarche shop of my choice for free. Better selection of sizes online and a lovely range of clothes for the slightly older lady without being frumpy. Prices are pretty good too. Sizing can be slightly large but I always order a size down and that is perfect.”

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Posted 7 years ago

“Good description of clothing. Goods arrived earlier than expected. The website is easy to use.”

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Posted 7 years ago

“One of the best companies I have bought from for many years, excellent choice of products, a good range of sizes and unbeatable prices for the quality of the goods you receive. They have a top class, no quibble return policy, which I might add I very rarely have to use and their customer service is second to none. They also have a good range of true to fit sizes and lengths, which is so important, especially if you are ordering online. The option of delivery dates is also a definite plus, especially for last minute invitations, when you feel "I have nothing to wear". Bonmarche, I would recommend to everyone, you won't be disappointed.”

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Posted 7 years ago

“Good FITTING clothes and value for money.”

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Posted 7 years ago

“Excellent way of treating clients at the counter. They always provide good, honest and positive comments on clothing.”

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Posted 7 years ago

“Good service and items”

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Posted 7 years ago

“delighted with both items and delivery a couple of days later”

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Posted 7 years ago

“I was very happy with my purchases the qualifying the clothing was vetygood”

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Posted 7 years ago

“Very happy the quality of the cholthing is exelent”

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Posted 7 years ago

“Good quality clothing with lots of choice. Usually have delivered to store but also delivered. Good customer service.”

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Posted 7 years ago

“items well displayed and if your size not out they check if they have it in stock and if not they offer to order it for you. Always very helpful and friendly staff”

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Posted 7 years ago

“lovely clothes, splendid fit, delivered to my door making shopping easy for me being able to try them on in the comfort of my home”

Helpful Report

Posted 7 years ago

Bonmarché is rated 3.1 based on 225 reviews