Bonmarché Reviews

Name: Bonmarché
Rating: 3.00

3.0 Rating 242 Reviews

50 %

of reviewers recommend Bonmarché

Company Reviews

Questions

Metrics

3.0

Based on 242 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bonmarché 5 star review on 25th July 2024

Mrs GK

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have just taken delivery of 3 dresses bought in the sale for £45.60 in total. Absolutely delighted with the quality and fit. Perfect for my cruise in may. Could not be happier. Thank you Bon marche.”

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Posted 7 years ago

“Bought a jumper. The colour choice was excellent. It was great value for money and the service was good”

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Posted 7 years ago

“I am always satisfied with there products”

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Posted 7 years ago

“Good selection of quality items at reasonable prices, with helpful staff.”

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Posted 7 years ago

“Whatever I buy from you. I am always so pleased with the items. Last bought two pairs of jeans. Very pleased indeed”

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Posted 7 years ago

“Great products for great prices”

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Posted 7 years ago

“Love this shop, good choice of clothes for my age and fit. Only gripe is I wish sizes were in single sizes example 18 NOT 16-18 as that size to small and 20-22 to big. Please stop doing this”

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Posted 7 years ago

“Their website was easy to follow, and my order went through without any problems. The delivery was on time, and my order correct.”

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Posted 7 years ago

“I needed to get a few items for my mother, whos been in hospital and they had exactly what i needed, it was delivered the next day after ordering and the items were well packed and perfect for my mother. Highly reccomended.”

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Posted 7 years ago

“Always Extremely Friendly and helpful. No quibble when I returned something”

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Posted 7 years ago

“Easy to use website and prompt delivery”

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Posted 7 years ago

“Very quick delivery to a Bonmarche shop of my choice for free. Better selection of sizes online and a lovely range of clothes for the slightly older lady without being frumpy. Prices are pretty good too. Sizing can be slightly large but I always order a size down and that is perfect.”

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Posted 7 years ago

“Good description of clothing. Goods arrived earlier than expected. The website is easy to use.”

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Posted 7 years ago

“One of the best companies I have bought from for many years, excellent choice of products, a good range of sizes and unbeatable prices for the quality of the goods you receive. They have a top class, no quibble return policy, which I might add I very rarely have to use and their customer service is second to none. They also have a good range of true to fit sizes and lengths, which is so important, especially if you are ordering online. The option of delivery dates is also a definite plus, especially for last minute invitations, when you feel "I have nothing to wear". Bonmarche, I would recommend to everyone, you won't be disappointed.”

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Posted 7 years ago

“Good FITTING clothes and value for money.”

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Posted 7 years ago

“Excellent way of treating clients at the counter. They always provide good, honest and positive comments on clothing.”

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Posted 7 years ago

“Good service and items”

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Posted 8 years ago

“delighted with both items and delivery a couple of days later”

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Posted 8 years ago

“I was very happy with my purchases the qualifying the clothing was vetygood”

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Posted 8 years ago

“Very happy the quality of the cholthing is exelent”

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Posted 8 years ago

Bonmarché is rated 3.0 based on 242 reviews