“Bought a pair of black skinny high waisted jeans in a 14. Not only did they send the wrong size but the size 12 that was sent fits my 13 year old daughter perfectly who normally wears size 8-10.
Think someone needs to look at the sizing there!!!!”
“I am absolutely appalled about the stories I've heard about boohoo. The way they treat their employees is despicable and there is definitely a huge level of favouritism. I know of one girl who was forced to leave her job because she was ill, how disgusting!! The management take about 2 20 minute breaks in the morning but it's definitely a big deal if someone in the C.S department goes to the toilet 2 or 3 times. If any one is thinking of joining boohoo, take all this into consideration. They're just bothered about popularity and brand image, nothing is ever about their employees unless you've been promoted. I would never work for such a disgusting company!! All the best to everyone who's already there, my best bet is find yourself a new job and get out of there!!!!”
“My item has not been delivered and the customer service is very Frustrating And poor, their Facebook page and any other site with boohoo in is full of negative feed back frustrated upset and angry customers but you don't realise this until after you order, trading standards should do something about this company.”
“No returns. They don't follow their own return policy. Sent tracking number and list of items. Waiting since June to get my money back. Feel cheated.”
“Online, the quality looks decent, but when you get the clothing home in your hand, it's actually un-wearable. Everything is so poorly made and looks really tacky. In addition, the return process is a pain so they don't make it easy if you don't like something. Your best bet is to shop elsewhere.”
“I ordered two items from Boohoo and when I opened up the package I was embarrassed! I understand that the prices are ridiculously low, but I never thought I would receive such cheap quality items. In the photos the clothing looks decent quality and when you receive it, it doesn't even look like the same item from the photo. Looks are definitely deceiving and I won't order from them again.”
