“Do not order from Boohoo! They are a scam. To make a return they state you must print your return label from their website and drop the parcel in the mail. However, they will not give you a refund. They claim you need a photo of a receipt from the USPS as proof of return, which would not be provided since Boohoo gives you the mailing label. This is their way of scamming you out of money and keeping their merchandise! This service is horrible!!!”
“Everything l buy always comes the right size and l always get what l want. The prices are very affordable and most clothes l buy are of good quality. I also like it because they have kids and mans clothes as well so it fits the whole family”
“I ordered a few dresses and a couple of jeggings from them. The pack pocket on one of the jeggins came off after a day and two of the dresses have holes in them. Utterly disappointed. Unfortunately, I took the tags off before noticing any of them, so I won't be getting a refund.”
“Ordered Two tops, lovely tops, look real good, top notch, 110% my type on photos. £35 my order came to, not too bad, I ordered them Monday 3rd July with 3-5 days delivery, I thought 'yeah that's fine it will be here by Friday' (which is when I need it for) it is now Thursday and I have yet to receive an email saying my order has been dispatched. Is this me worrying like an anxiety ridden little muffin? maybe. What's the chance that it will be delivered by tomorrow? not very likely. I've read so many reviews saying they've been waiting longer than 3 weeks, my hope is lacking and my bank account is empty, that about sums how I'm feeling. Boo who? Boo you!”
“I ordered some sale items on the website nearly two weeks ago . Yesterday I got an email to state that the prices were incorrect and that they had refunded my account . I wanted the items and it took them so long before telling me. Really disappointed in this website it's not my fault and feel that the items should of been sent to those who ordered before they corrected the price !!!!!!!!”
“I order 70 pounds worth of clothing on a Friday and paid for next day delivery...I got an email to say that it had been Dispatched And said it would definitely be here by Sunday. Well it's Wednesday and still haven't got anything, been left with the claims company waiting to hear where it is.
I have ordered from boohoo before and never had any problems, prices were good and the clothes fit nicely.”
“The site was so easy and simple to use, with many offers and promotions on.
Once I had placed my order my items arrived the next in record time, was so pleased with the new clothes.
Thanks”
“I ordered something on a Monday and they didn't dispatch until the Thursday night so I will not have it on time for when I need it. Things are normally slow to come from them so I did expect delays but they are never this slow to dispatch. I tried to use and pay for the next day delivery option but it did not work. I will never use them again.”