Boohoo Reviews

2.1 Rating 1,797 Reviews

26 %

of reviewers recommend Boohoo

Company Reviews

Questions

Metrics

Popular Questions:

Delivery

How does Boohoo deliver? How long does Boohoo take to deliver? Does Boohoo deliver on time? How is accuracy and good condition of items delivered by Boohoo?

Returns

How is Boohoo returns process?

Customer Service

How can I contact Boohoo? How quickly does Boohoo resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Boohoo.

Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

How quickly does Boohoo resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 29% of reviewers feedback is Boohoo takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

45.45%

Industry Average

“ Absolutely disgusting with Boohoo and their returns service. They received my parcel on the 12th July and have emailed twice with 2 different refund days - but still no refund. Same response every time I contact them. They just move the refund date even further forward. Crooks! ”

- Anonymous

“ Worst customer service, still no reply. ”

- Anonymous

“ Garbage customer service. They refuse returns and won't help you until return window has passed Stay away! ”

- Anonymous

Boohoo Reviews

Email:

Location:

Customer Service - Bad