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Boohoo Reviews

2.1 Rating 1,798 Reviews
26 %
of reviewers recommend Boohoo
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Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

How quickly does Boohoo resolve customer queries?
(1 month ago)
Greater than 29% of reviewers feedback is Boohoo takes over a week to resolve customer queries.
(1 month ago)
44.44%
Industry Average
Paid for premium next day delivery, items arrived 2 days late. Can’t even return them unless I pay! No reply from customer service and whoever did Email tried to scam me into paying them hundreds via the Lemfi App! Beware, be warned and buy elsewhere. It’s not worth the hassle.
- Nicki Farrow
Worst customer ‘service’ I’ve ever had. Will never, ever order from them again. Absolutely no way to get in touch with them when they choose not to reply on messenger. Thank God I paid thru Paypal. 45 days and waiting….
- ""
Absolutely disgusting with Boohoo and their returns service. They received my parcel on the 12th July and have emailed twice with 2 different refund days - but still no refund. Same response every time I contact them. They just move the refund date even further forward. Crooks!
- Anonymous