Boohoo Reviews

2.2 Rating 1,712 Reviews
28 %
of reviewers recommend Boohoo
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Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

How is Boohoo returns process?
(1 month ago)
Greater than 75% of reviewers feedback is Boohoo returns process could be better.
(1 month ago)
F

Returns - Difficult

0.00%
Industry Average
ordered clothes i had to wait nearly 10 days to received my order even tho i had an email staying he was being delivered so i waited on for, which then I was disappointed as 3 out the 4 items was see-through and when returning there was no return slip so had to email for one and then sent me a returns slip i have to print out!
- Anonymous
I would give no stars if I could. Ordered from Wallis online, jeans were way too small and dress was far too big. Quality was also poor. Couldn’t get a returns label whatever I tried. Eventually found out Wallis was part of Boohoo and I had to jump through hoops to finally get a returns label from them. Returned items and it took weeks and many e-mails to get a refund. Wouldn’t recommend them at all!!!!
- Maureen Green
Ordered 6 Boohoo garments via Debenhams. Arrived quickly. Quality horrendous.....cheap, thin, un-threaded material. Have looked at the returns reviews and not even going to bother returning.......a lesson learnt and will not be ordering again! Disappointed.
- Carol