Bookaway Reviews

Name: Bookaway
Address: Hata'as 6, Hata'as 6, Tel Aviv-Yafo
Rating: 3.89

3.9 Rating 435 Reviews

72 %

of reviewers recommend Bookaway

Company Reviews

Metrics

Info

3.9

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Bookaway 1 star review on 17th March 2023

Sadi

Marcio

Bookaway 5 star review on 29th April 2022

Gregory

Bookaway 5 star review on 30th January 2022

Jevgenijs

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We booked a trip from Ninh binh to Phong Nha by sleeper bus. Trip was better than expected. Strongly recommended. We had no problems using the tickets we have got online through bookaway.”

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Posted 6 years ago

“We used Bookaway for several trips during our honeymoon and I have nothing but good things to day about the services offered. Everything has been on time and customer service is quick to answer. Will 100% recommend Bookaway to my friends!!”

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Posted 6 years ago

“It was an amazing experience! Excellent Service and very good organization that enable us to feel safe and enjoy our trip. Thank you Ana Plvan”

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Posted 6 years ago

“We booked all our buses/trains in Vietnam with bookaway. The price was very cheap and the buses/trains were all in a really good condition. Everything worked fine, so we got to all our destinations with no problems. Thank you very much for this great service. Also the payment via paypal works fine. We can absolutly recommend bookaway!”

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Posted 6 years ago

“Easy, fast and safe. Everything works perfectly with bookaway!”

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Posted 6 years ago

“All of y experiences with bookaway have been great. It's very easy to use and it's always easy to get the tickets at the station after booking. I will definitely continue using bookaway!”

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Posted 6 years ago

“It is very easy to use and understand, my friend and I used to book transportation from Hanoi to Ninh Binh. We got the confirmations pretty quick and we had to make a last minute change t our pickup time and location and they were very helpful.”

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Posted 6 years ago

“Perfect service, clean bus and toilet, on time.”

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Posted 6 years ago

“Bookaway was very convenient when my friend and I traveled from Siem Reap, Cambodia to Bangkok, Thailand. Their rates are very reasonable and the service by their partners were excellent. The trip that took almost 9 hours was very comfortable as the bus they offered was spacious. Bookaway also gave a fast response in booking the bus.”

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Posted 6 years ago

“Easy to book, with all information needed available”

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Posted 6 years ago

“I used bookaway to book a fast ferry from el nido to coron and i really loved the experience. The website is neat and organized with very clear information on what to expect! The pricing is very transparent so you only pay for what you see. No hidden charges. It was very smooth and fast.”

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Posted 6 years ago

“Great booking service, it couldn’t be easier we had a comfortable bus, welcoming staff, and arrival on time. Recommend using bookaway.”

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Posted 6 years ago

“We were very satisfied with the prompt timing, cleanliness of bus, agent response to our queries, bus driver courtesy and all this made our journey relaxed....we loved the wifi too.”

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Posted 6 years ago

“I just love this company. Everything goes smoothly and without any stress. I don't know this service for long but i fall deeply in love.”

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Posted 6 years ago

“Really attractive website, totally usefull when you travel around the world. Bookaway helped me lot of time and propose lot of kind of travel, cheap or vip Great and enjoy”

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Posted 6 years ago

“I’ve been travelling solo for 4 months and always use bookaway. It’s the easiest and most reliable way to book my transport while travelling and takes away any stress I have travelling alone. On one of my trips I accidentally entered the wrong destination and the team at bookaway helped me resolve the issue and changed my bus for me. There was also an instance in Laos where sadly my ticket wasn’t accepted by the bus company even though I had paid online, and had to buy a new ticket directly through the bus company but bookaway refunded me and apologised for the inconvenience. I highly recommend using the company. Reliable and simple to use. Also a big help paying online so I don’t have to worry about having enough cash. They also show you where you get picked up from and dropped off in your next destination so I can plan ahead which is important for me so I’m not stranded.”

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Posted 6 years ago

“ho prenotato con Bookaway un viaggio per 2 persone da HCMC a Da Lat, servizio perfetto con Minh Tri LImo, 6 ore comodissime e piacevoli, con soste per mangiare, prelevati da hotel in HCMC e portati all'hotel poco fuori la cittá di Da Lat. sono soddisfatto e consiglio Bookaway I booked with Bookaway a trip for 2 people from HCMC to Da Lat, perfect service with Minh Tri LImo, 6 hours comfortable and pleasant, with stops to eat, picked up from hotel in HCMC and brought to the hotel just outside the city of Da Lat . I'm satisfied and I recommend Bookaway”

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Posted 6 years ago

“We would recommend the service of bookaway.com. We needed to change our pick up date. Contacting the costumer service was no problem and they changed it directly.”

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Posted 6 years ago

“Easy to use, in 5 minutes you look for the destination and buy it. good prices, and I change a date for my trip and in 3 days they answer with no problem.”

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Posted 6 years ago

“Excellent service with a Private van from El Nido to Ulugang Bay ; the driver was smooth, the van confortable and the stop in Roxas welcome and clean. Also We booked à tour B at El Nido with excellent service and outstanding spots to take pictures, s'aime and snorkel.”

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Posted 6 years ago

Bookaway is rated 3.9 based on 435 reviews