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Bookaway Reviews

3.8 Rating 476 Reviews
71 %
of reviewers recommend Bookaway
3.8
Based on 476 reviews
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“Clear and friendly!”
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Posted 9 months ago
Hi there, Thanks for your review! We’re glad you found Bookaway clear and friendly. If you need anything else, we’re here to help. Warm regards, Team Bookaway
Posted 8 months ago
“Booked up really easy and sorted out a little problem straight away”
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Posted 9 months ago
Hi Alan, Thank you for your review! We’re glad the booking was easy and we could sort out the issue quickly. If you need anything else, we’re here to help. Kind regards, Team Bookaway
Posted 8 months ago
“Had a few questions regarding tickets , emailed the team ! Very helpful !!!”
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Posted 9 months ago
Hi there, Thank you for your review! We’re glad the team could help with your ticket questions. If you need anything else, just let us know. Warm regards, The Bookaway Team
Posted 8 months ago
“Good and fast assistance !”
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Posted 9 months ago
Hi there, Thank you for your review! We’re glad the assistance was good and fast. If you need anything else, just let us know. Warm regards, The Bookaway Team
Posted 8 months ago
“GJ Sorted us out”
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Posted 9 months ago
Hi there, Thank you for your review! If you need anything else, just let us know :) Warm regards, The Bookaway Team
Posted 8 months ago
“Excellent service. I needed a refund because of a medical emergency and couldn’t travel. Received the refund no problem. Would use them again.”
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Posted 9 months ago
Hi there, Thank you for your review! We’re glad the refund process went smoothly for you, and we wish you all the best with your medical situation. If you need anything else, just let us know. Warm regards, The Bookaway Team
Posted 8 months ago
“excellence! I needed to change my booking and support (Lara, Kate & Taylor) were right on it!”
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Posted 9 months ago
Hi there, Thank you for your review! We’re glad our support team could help with the booking change. If you need anything else, just let us know. Warm regards, The Bookaway Team
Posted 8 months ago
“Great assistance during The booking proces which had Some difficulties first . Use Google Chrome solved the issues .”
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Posted 9 months ago
Hi there, Thank you for your note! We’re glad our assistance helped with the booking process. Regarding the difficulties that you mentioned, please feel free to contact us support@bookaway.com to report them. This type of feedback help us improve our services! If you need anything else, just let us know. Warm regards, The Bookaway Team
Posted 8 months ago
“Great response time, haven’t traveled yet but i have a good feeling about it”
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Posted 9 months ago
Hi there, Thank you for your note! We’re glad our response time gave you a good impression :) If you need anything else, just let us know. Warm regards, The Bookaway Team
Posted 9 months ago
“Lara helped me online with a small change to my luggage. Communication via email was fast and efficient”
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Posted 9 months ago
Hi there, Thank you for your note! We’re glad Lara could assist quickly. If you need anything else, just let us know. Warm regards, The Bookaway Team
Posted 9 months ago
“The date of a booked bus trip had to be changed. They responded very quickly and everything was arranged in no time. Excellent service!”
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Posted 9 months ago
Hi there, Thank you for your note! We’re glad we could help quickly and get everything arranged smoothly for your trip. If you need anything else, just let us know. Warm regards, The Bookaway Team
Posted 9 months ago
“I made a mistake during my reservation and within 24h I got in contact with the support team and they solve the problem for me in 30 minutes.”
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Posted 9 months ago
Hi Hugo, Thank you for your note! We’re glad we could resolve the issue quickly and that everything was sorted before your trip. If you need anything else, just let us know. Warm regards, The Bookaway Team
Posted 9 months ago
“Transport from Tamarindo to San Jose with Mario Rivera. Great journey and nice conversation throughout with stops as needed. Mario was a really nice guy!!”
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Posted 10 months ago
Hi Chris, Thank you for your kind words! We’re glad you had a great journey and enjoyed the stops and conversation. If you need anything else, just let us know. Kind regards, Team Bookaway
Posted 9 months ago
“Allways helping and answering questions!”
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Posted 10 months ago
Hi there, Thank you for your kind words! We’re glad we could help and answer your questions. If you need anything else, just let us know. Warm regards, The Bookaway Team
Posted 9 months ago
“Vše v pořádku. Děkuji”
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Posted 10 months ago
Dobrý den, Děkujeme za vaši zpětnou vazbu! Jsme rádi, že je vše v pořádku a že jste spokojen(a). S pozdravem, Tým Bookaway
Posted 9 months ago
“Very good service! And a good ride on time with their boat”
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Posted 10 months ago
Hi there, Thank you for sharing your experience! We’re glad you had very good service and a timely ride with our boat. If you need anything else, we’re here to help. Warm regards, The Bookaway Team
Posted 9 months ago
“Des conseillers, conseillères qui ont répondu rapidement à mes questions pour régler mon problème. Entièrement satisfaite de l’aide apportée.”
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Posted 10 months ago
Bonjour Martine, Merci d’avoir partagé votre expérience ! Nous sommes ravis que des conseillers aient répondu rapidement à vos questions. Si vous avez d’autres questions ou besoin d’assistance, nous sommes là pour vous aider. Bien cordialement, L'équipe Bookaway
Posted 9 months ago
“The Customer Service team provided an outstanding level of service. Their responsiveness in handling my request to move our booking’s ,which was necessitated by a change of flight was truly impressive. Successfully resolving this in just 2-3 working days is incredibly fast and speaks volumes about their efficiency and dedication.”
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Posted 10 months ago
Hi Ann, Thank you for sharing your experience! We’re glad our Customer Service team provided outstanding service and resolved your booking quickly. If you ever need assistance again, we’re here to help. Warm regards, The Bookaway Team
Posted 9 months ago
“Quickly and helpful support...perfect Like all the times before i ha a question.”
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Posted 10 months ago
Hi Ingo, Thank you for sharing your experience! We’re glad our support was quick and helpful. If you ever need assistance again, we’re here to help. Warm regards, The Bookaway Team
Posted 10 months ago
“Always efficient, polite and helpful.”
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Posted 10 months ago
Hi Angus, Thank you for sharing your experience! We’re glad to hear our service was efficient, polite, and helpful. If you ever need assistance again, we’re here to help. Warm regards, The Bookaway Team
Posted 10 months ago
Bookaway is rated 3.8 based on 476 reviews