Bookaway Reviews

Name: Bookaway
Address: Hata'as 6, Hata'as 6, Tel Aviv-Yafo
Rating: 3.89

3.9 Rating 435 Reviews

72 %

of reviewers recommend Bookaway

Company Reviews

Metrics

Info

3.9

Based on 435 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Bookaway 1 star review on 17th March 2023

Sadi

Marcio

Bookaway 5 star review on 29th April 2022

Gregory

Bookaway 5 star review on 30th January 2022

Jevgenijs

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff friendly, efficient and reagant always ready to help in order to find always a solution of problems I don't have words to tell How I am satisfied Definitely, I recommend I thank Danielle, Mariel, Sofi, Shee, Juan, and Valentino one word : KEEP GOING ON See you next year”

Helpful Report

Posted 1 month ago

Hi David, Thank you so much for your wonderful review! We are sooo happy to hear that our team was able to assist you and make your experience so satisfying. Your recommendation means a lot to us, and we'll be sure to keep up the good work! Looking forward to seeing you again next year! Warm regards, The Bookaway Team

Posted 1 month ago

“The crew of Bookaway helped me very well and quickly. I looked for a possibility to transport my bicycle from Lanta to Krabi and they clear it for me ... Perfect Service. Now i will book the Ticket and everything fine.”

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Posted 1 month ago

Hi Ingo, Thank you so much for taking the time to review us! I'm happy to know we were able to help you! We can't wait to be part of your next adventure! Wish you safe and happy travels! The Bookaway Team

Posted 1 month ago

“All very smooth Staff were great at each leg and the office sorted out well and quickly one small issue/question I had Arrived and were waiting before the agreed time which reduced any worry about them arriving”

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Posted 1 month ago

Hi Wayne, We really appreciate your feedback! It’s great to know you found everything easy to use! We’re all about making travel smoother from start to finish :) Happy travels, The Bookaway Team

Posted 1 month ago

“Service clientèle excellent. Les agents sont très disposés à vous aider.”

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Posted 1 month ago

Salut Mary Anne, Un grand merci pour votre commentaire élogieux ! Nous sommes ravis d'apprendre que notre service client a été à la hauteur de vos attentes. À bientôt, L'équipe Bookaway

Posted 1 month ago

“We booked a private shuttle in Egypt from Giza to Safaga. It went very well over this plattform. At first I booked the wrong date, but I could cancel, got a voucher and book the correct date instead. The shuttle company was in touch with us via WhatsApp and everything went fine.”

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Posted 1 month ago

“Good expérience. Efficient.”

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Posted 1 month ago

Hi there, Thank you for your positive feedback! We're thrilled to hear that you had a good experience and found our service efficient. Warm regards, The Bookaway Team

Posted 1 month ago

“A very efficient company to work with. Good communications.”

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Posted 1 month ago

Hi there, Thank you so much for the five-star review! Wish you all the best, The Bookaway Team

Posted 1 month ago

“Everything went very well. Thank you!”

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Posted 1 month ago

Hi there, I'm so glad to hear everything went well :) We look forward to more adventures together! The Bookaway Team

Posted 1 month ago

“Good ride, good service, nothing to complain about.”

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Posted 1 month ago

Hi there! Thank you so much for your amazing review! We're thrilled to know everything worked out! Wish you safe and happy travels,

Posted 1 month ago

“Facile acquistare i biglietti del treno uzbeko. Tutto perfetto”

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Posted 1 month ago

Hi Ettore, Thank you so much for the five stars! We're so happy to hear everything was perfect 🤗 Happy travels, The Bookaway Team

Posted 1 month ago

“Everything gone perfect. Nice and Quick ride. Everything Went on time.”

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Posted 1 year ago

Hey there, Thank you so much for your positive review :) Happy travels, The Bookaway team

Posted 1 year ago

“Fast respond, easy to use, comprehensive information.”

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Posted 1 year ago

Hey there, Thank you so much for your kind words and feedback! Happy travels, The Bookaway team

Posted 1 year ago

“Website very easy to use”

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Posted 1 year ago

Hey there, Thank you so much for your review. Happy travels, The Bookaway team

Posted 1 year ago

“On time pick up, on time delivery”

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Posted 1 year ago

Hey Aydin, Thank you for your kind words. Happy travels, The Bookaway team

Posted 1 year ago

“Punctual and polite, no problems.”

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Posted 1 year ago

Hey there, Thank you so much for your positive review :) Happy travels, The Bookaway team

Posted 1 year ago

“Easy to book. They get the best local cost effective, reliable service available. Customer care I've found is good when needed. Refunds have been quick.”

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Posted 1 year ago

Hey Rosemarie, Thank you so much for the kind feedback. This is deeply appreciated! Happy travels, The Bookaway team

Posted 1 year ago

“All great!”

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Posted 1 year ago

Hey there, Thank you for your feedback :) Happy travels, The Bookaway team

Posted 1 year ago

“Very easy and smooth to book tours. Highly recommended.”

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Posted 1 year ago

Hey there, Thank you so much for your kind words and positive feedback! This truly means the world to us. :) Happy travels, The Bookaway team

Posted 1 year ago

“Easy to use with fast response and confirmation!”

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Posted 1 year ago

Hey there, Thank you so much for your kind words and feedback! Happy travels, The Bookaway team

Posted 1 year ago

“The booking and Transfer worked very good. Only at the airport Buenos Aires was a Little dificult to find the busstation.”

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Posted 1 year ago

Hey there, Thank you so much for your kind words and feedback! Happy travels, The Bookaway team

Posted 1 year ago

Bookaway is rated 3.9 based on 435 reviews