Bookaway Reviews

Name: Bookaway
Address: Hata'as 6, Hata'as 6, Tel Aviv-Yafo
Rating: 3.89

3.9 Rating 467 Reviews

72 %

of reviewers recommend Bookaway

Company Reviews

Metrics

Info

3.9

Based on 467 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat

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Bookaway 1 star review on 17th March 2023

Sadi

Marcio

Bookaway 5 star review on 29th April 2022

Gregory

Bookaway 5 star review on 30th January 2022

Jevgenijs

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear and friendly!”

Helpful Report

Posted 3 months ago

Hi there, Thanks for your review! We’re glad you found Bookaway clear and friendly. If you need anything else, we’re here to help. Warm regards, Team Bookaway

Posted 2 months ago

“Booked up really easy and sorted out a little problem straight away”

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Posted 3 months ago

Hi Alan, Thank you for your review! We’re glad the booking was easy and we could sort out the issue quickly. If you need anything else, we’re here to help. Kind regards, Team Bookaway

Posted 2 months ago

“Had a few questions regarding tickets , emailed the team ! Very helpful !!!”

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Posted 3 months ago

Hi there, Thank you for your review! We’re glad the team could help with your ticket questions. If you need anything else, just let us know. Warm regards, The Bookaway Team

Posted 2 months ago

“Good and fast assistance !”

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Posted 3 months ago

Hi there, Thank you for your review! We’re glad the assistance was good and fast. If you need anything else, just let us know. Warm regards, The Bookaway Team

Posted 2 months ago

“GJ Sorted us out”

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Posted 3 months ago

Hi there, Thank you for your review! If you need anything else, just let us know :) Warm regards, The Bookaway Team

Posted 2 months ago

“Excellent service. I needed a refund because of a medical emergency and couldn’t travel. Received the refund no problem. Would use them again.”

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Posted 3 months ago

Hi there, Thank you for your review! We’re glad the refund process went smoothly for you, and we wish you all the best with your medical situation. If you need anything else, just let us know. Warm regards, The Bookaway Team

Posted 2 months ago

“excellence! I needed to change my booking and support (Lara, Kate & Taylor) were right on it!”

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Posted 3 months ago

Hi there, Thank you for your review! We’re glad our support team could help with the booking change. If you need anything else, just let us know. Warm regards, The Bookaway Team

Posted 2 months ago

“Great assistance during The booking proces which had Some difficulties first . Use Google Chrome solved the issues .”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your note! We’re glad our assistance helped with the booking process. Regarding the difficulties that you mentioned, please feel free to contact us support@bookaway.com to report them. This type of feedback help us improve our services! If you need anything else, just let us know. Warm regards, The Bookaway Team

Posted 2 months ago

“Great response time, haven’t traveled yet but i have a good feeling about it”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your note! We’re glad our response time gave you a good impression :) If you need anything else, just let us know. Warm regards, The Bookaway Team

Posted 3 months ago

“Lara helped me online with a small change to my luggage. Communication via email was fast and efficient”

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Posted 3 months ago

Hi there, Thank you for your note! We’re glad Lara could assist quickly. If you need anything else, just let us know. Warm regards, The Bookaway Team

Posted 3 months ago

“The date of a booked bus trip had to be changed. They responded very quickly and everything was arranged in no time. Excellent service!”

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Posted 4 months ago

Hi there, Thank you for your note! We’re glad we could help quickly and get everything arranged smoothly for your trip. If you need anything else, just let us know. Warm regards, The Bookaway Team

Posted 3 months ago

“I made a mistake during my reservation and within 24h I got in contact with the support team and they solve the problem for me in 30 minutes.”

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Posted 4 months ago

Hi Hugo, Thank you for your note! We’re glad we could resolve the issue quickly and that everything was sorted before your trip. If you need anything else, just let us know. Warm regards, The Bookaway Team

Posted 3 months ago

“Transport from Tamarindo to San Jose with Mario Rivera. Great journey and nice conversation throughout with stops as needed. Mario was a really nice guy!!”

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Posted 4 months ago

Hi Chris, Thank you for your kind words! We’re glad you had a great journey and enjoyed the stops and conversation. If you need anything else, just let us know. Kind regards, Team Bookaway

Posted 3 months ago

“Allways helping and answering questions!”

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Posted 4 months ago

Hi there, Thank you for your kind words! We’re glad we could help and answer your questions. If you need anything else, just let us know. Warm regards, The Bookaway Team

Posted 3 months ago

“Vše v pořádku. Děkuji”

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Posted 4 months ago

Dobrý den, Děkujeme za vaši zpětnou vazbu! Jsme rádi, že je vše v pořádku a že jste spokojen(a). S pozdravem, Tým Bookaway

Posted 3 months ago

“Very good service! And a good ride on time with their boat”

Helpful Report

Posted 4 months ago

Hi there, Thank you for sharing your experience! We’re glad you had very good service and a timely ride with our boat. If you need anything else, we’re here to help. Warm regards, The Bookaway Team

Posted 3 months ago

“Des conseillers, conseillères qui ont répondu rapidement à mes questions pour régler mon problème. Entièrement satisfaite de l’aide apportée.”

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Posted 4 months ago

Bonjour Martine, Merci d’avoir partagé votre expérience ! Nous sommes ravis que des conseillers aient répondu rapidement à vos questions. Si vous avez d’autres questions ou besoin d’assistance, nous sommes là pour vous aider. Bien cordialement, L'équipe Bookaway

Posted 3 months ago

“The Customer Service team provided an outstanding level of service. Their responsiveness in handling my request to move our booking’s ,which was necessitated by a change of flight was truly impressive. Successfully resolving this in just 2-3 working days is incredibly fast and speaks volumes about their efficiency and dedication.”

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Posted 4 months ago

Hi Ann, Thank you for sharing your experience! We’re glad our Customer Service team provided outstanding service and resolved your booking quickly. If you ever need assistance again, we’re here to help. Warm regards, The Bookaway Team

Posted 3 months ago

“Quickly and helpful support...perfect Like all the times before i ha a question.”

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Posted 4 months ago

Hi Ingo, Thank you for sharing your experience! We’re glad our support was quick and helpful. If you ever need assistance again, we’re here to help. Warm regards, The Bookaway Team

Posted 4 months ago

“Always efficient, polite and helpful.”

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Posted 4 months ago

Hi Angus, Thank you for sharing your experience! We’re glad to hear our service was efficient, polite, and helpful. If you ever need assistance again, we’re here to help. Warm regards, The Bookaway Team

Posted 4 months ago

Bookaway is rated 3.9 based on 467 reviews