Hi Valentin,
Thank you for sharing your experience! We’re glad to hear our customer service met your needs efficiently. If you ever need assistance again, we’re here to help.
Warm regards,
The Bookaway Team
“Amazing customer support. Had to update departure day and pick up location. I did it in a few seconds thanks to a super responsive and kind customer service.”
Hi Alessia,
Thank you so much for your wonderful review! We’re so happy to hear you had a quick and smooth update to your departure day and pick-up location. If you need any more assistance, we’re here to help.
Warm regards,
The Bookaway Team
“Staff friendly, efficient and reagant
always ready to help in order to find always a solution of problems
I don't have words to tell How I am satisfied
Definitely, I recommend
I thank Danielle, Mariel, Sofi, Shee, Juan, and Valentino
one word : KEEP GOING ON
See you next year”
Hi David,
Thank you so much for your wonderful review! We are sooo happy to hear that our team was able to assist you and make your experience so satisfying. Your recommendation means a lot to us, and we'll be sure to keep up the good work!
Looking forward to seeing you again next year!
Warm regards,
The Bookaway Team
“The crew of Bookaway helped me very well and quickly. I looked for a possibility to transport my bicycle from Lanta to Krabi and they clear it for me ... Perfect Service.
Now i will book the Ticket and everything fine.”
Hi Ingo,
Thank you so much for taking the time to review us! I'm happy to know we were able to help you! We can't wait to be part of your next adventure!
Wish you safe and happy travels!
The Bookaway Team
“All very smooth
Staff were great at each leg and the office sorted out well and quickly one small issue/question I had
Arrived and were waiting before the agreed time which reduced any worry about them arriving”
Hi Wayne,
We really appreciate your feedback! It’s great to know you found everything easy to use! We’re all about making travel smoother from start to finish :)
Happy travels,
The Bookaway Team
Salut Mary Anne,
Un grand merci pour votre commentaire élogieux ! Nous sommes ravis d'apprendre que notre service client a été à la hauteur de vos attentes.
À bientôt,
L'équipe Bookaway
“We booked a private shuttle in Egypt from Giza to Safaga. It went very well over this plattform. At first I booked the wrong date, but I could cancel, got a voucher and book the correct date instead. The shuttle company was in touch with us via WhatsApp and everything went fine.”
Hi there,
Thank you for your positive feedback! We're thrilled to hear that you had a good experience and found our service efficient.
Warm regards,
The Bookaway Team
“Easy to book. They get the best local cost effective, reliable service available. Customer care I've found is good when needed. Refunds have been quick.”
