BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 932 Reviews

97 %

of reviewers recommend BookPal

4.8

Based on 932 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love working with Book Pal! They have a great selection at great prices. The customer service is phenomenal! I would recommend them to anyone looking to buy books in bulk!”

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Posted 2 years ago

Thank you for your kind review, Melanie! We really appreciate it and hope you enjoy your books!

Posted 2 years ago

“BookPal made the entire process from ordering to shipping so easy and I can’t wait to use them again for pour next book club.”

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Posted 2 years ago

Thank you, Wendy! We appreciate the kind feedback and hope your book club is a success!

Posted 2 years ago

“I received excellent customer service from Book Pal! I needed two different books to give to my students to welcome them to our school at Open House. I had a short time frame to get the books ordered and delivered to me. The representative I spoke to not only located the books I needed, but also told me exactly when they needed to be ordered to ensure they would be delivered on time. She also gave me her extension and cell phone number to make sure our order was processed when needed so we could receive our books prior to Open House. The books actually arrived two days ahead of schedule! I was very impressed with my ordering experience and will use Book Pal again for future bulk book purchases.”

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Posted 2 years ago

Thank you for your review! We are so glad to hear you had an enjoyable experience and look forward to working with you on your next project.

Posted 2 years ago

“Speedy! Great customer service - helped with my order and getting my tax exemption for school! Thanks!”

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Posted 2 years ago

Thank you for your kind review, Heather! We love helping schools get books in students' hands, and we're happy to assist!

Posted 2 years ago

“We needed 60 books to give away as party favors and only had a week’s notice, plus a Monday holiday in between. I couldn’t find it anywhere that could get it to us in 2-4 days, in time for the party. Lynette was my point of contact. She realized the importance and looked around for us and found a publisher capable of fulfilling the order. IF NOT FOR HER the 60th birthday would not have been so perfect! Thank you Lynette!!!”

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Posted 2 years ago

Thank you for your kind review, Deborah! It really made our day. We're happy we could assist in making your event a success and hope everyone will be inspired through the books!

Posted 2 years ago

“Great customer service”

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Posted 2 years ago

Thank you, Karly! We appreciate the kind feedback and hope you enjoy your books!

Posted 2 years ago

“Great customer service, and very competitive prices.”

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Posted 2 years ago

Thank you for your kind review, Connie! We appreciate the feedback and hope your books inspire all who read them.

Posted 2 years ago

“Tracking info needs improving and time from order to shipping is long but the books are great.”

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Posted 2 years ago

Hi Natalie, thank you for your review! We appreciate the honest feedback, as we are constantly looking for ways to improve. Enjoy your books!

Posted 2 years ago

“Danielle was really wonderful and easy to work with and very responsive. We were thrilled to be able to order books in time for our shipping deadline, Bookpal delivered in helping us get all of the titles we wanted from the respective publishers while making the process streamlined and simple.”

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Posted 2 years ago

Thanks, Melissa! We appreciate the kind feedback. We hope you find inspiration with the books you ordered. Happy reading!

Posted 2 years ago

“I am so glad I stumbled across this site! I needed a new set of books for summer school and BookPal had the copies I needed at the price I wanted. The books arrived in a timely manner and in great condition!”

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Posted 2 years ago

Thank you for your review, Stacy! We appreciate the kind feedback and hope your students enjoy the books!

Posted 2 years ago

“Cont'd - Danielle Brown and the entire team for making our book-buying experience so positive. We look forward to future opportunities to work together. Best - StrongHER TogetHER (Durham, NC)”

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Posted 2 years ago

Thanks, Stacey! We appreciate the kind review and look forward to working with you again in the future.

Posted 2 years ago

“I had a great experience with Bookpal. I needed to make a large international order and they were really helpful at all times, Stefanie, who I was in contact with was quick to respond, super helpful and very friendly making the whole process easy and a pleasant experience.”

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Posted 2 years ago

Thank you so much for your kind review! We were happy to help and hope your books inspire all who read them.

Posted 2 years ago

“Love working with BookPal, always responsive, get things done quickly, and their people are fantastic!! Danielle Brown went out of her way to push our order through and get our books where we needed on time. Thanks Danielle and BookPal!! Steve Murphy & Javier Pena”

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Posted 2 years ago

Thanks, Steve and Javier! We always enjoy working with you to get your book in more people's hands and look forward to our continued partnership :)

Posted 2 years ago

“It has been a pleasure working with BookPal. Ordering is so easy and the Customer Service is excellent. I would recommend BookPal to all of my friends and CoWorkers”

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Posted 2 years ago

Thank you for your kind words, Stella! Your feedback is greatly appreciated. Have a great week!

Posted 2 years ago

“Fabulous! Easygoing! Efficient! I needed to order a large quantity of books tp be delivered in a short period of time. Stefaine provided a quote, books were paid for and order complete in 15 minutes - via email. I can't wait to use them again.”

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Posted 2 years ago

Thank you, Dr. Artis, for your kind review! We were happy to help and hope your books inspire all who read them!

Posted 2 years ago

“Very quick response time and helpful rep who managed expectations!”

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Posted 2 years ago

Thank you for your review, Eleanor! We appreciate the feedback and look forward to the opportunity of partnering with you on your next project!

Posted 2 years ago

“I LOVE working with BookPal! They are so kind, efficient, and helpful. They always strive to provide the best customer service experience, and they also go above and beyond to accommodate my school. What a truly fantastic company to work with!”

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Posted 2 years ago

Thank you so much for your kind review, Beth! It truly made our day :) We hope you and your students find inspiration in those books.

Posted 2 years ago

“BookPal consistently provides the best bulk prices anywhere, and our small business appreciates their customer service and special attention so much. They are efficient, responsive and dependable. Thank you, BookPal!”

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Posted 2 years ago

Thanks, Becky! We really appreciate your kind review and hope your books inspire all those who read them!

Posted 2 years ago

“Great and very fast service”

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Posted 2 years ago

Thanks for your review! We really appreciate the feedback.

Posted 2 years ago

“Great customer service and fast shipping”

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Posted 2 years ago

Thank you for your kind review, Louie! We hope you enjoy the books!

Posted 2 years ago

BookPal is rated 4.8 based on 932 reviews