“The transaction was ok and safe, no matter there was no quantity of some products when I went to pick up the order. The ladies were very gentle with me.”
“Their was a problem with one of my items that I couldn’t receive that I ordered. They contacted me and we worked it out. Thank you for the quick shipping as well! Can’t beat the tax free and free shipping! Will be ordering again! Thanks!”
“I bought an apple ipad for my son during this lockdown. I did received all info via what's app. And got a very special service too.
The delivery also went good. I do recommand every body to buy at Boolchands.”
“I recently used Boolchand’s delivery option because I ordered a fitness watch during lockdown. The web site was easy to use. It said I’d get delivery of my watch within 2 business days. It said I would be contacted for delivery. The watch was delivered on the second business day as promised but no one contacted me about it. I waited until about noon on the second business day to send them a WhatsApp to ask if I was going to get my watch. To their credit, they answered my WhatsApp quickly. About an hour later my watch was delivered. So, all and all good service but they should have contacted me about delivery like they said they would.”
“My experience was really good, My only complaint is that I received information about the shipment of my purchase somewhat late, but my overall experience was good.”
“The website is slow, compared to other sites. If I put items in the shopping cart, next time I sign in, the items are not stored there and I have to start over. I chose to pick up at the store, as not everything I needed is available on the site. With store pick up, Boolchands makes a copy of my sedula before handing me my shopping. Everyone is always super friendly.”
“I was looking for a gift for Christmas and found what I was looking for online. I put it in my cart and waited for Black Friday Sale. When I went to my cart it said it wasn't available any longer, so I went back and found it again on the site and I was able to get the one I wanted. Before the sales it was 349.00 and on Black Friday it said was 399.00 now 349.00 which is a little confusing. I felt I didn't really get it on any type of sale and I could have purchased it days before. I did curb side pickup and that went pretty smoothly after I was able to be connected to the correct person that knew about my order. All in all I do all my shopping at Boolchand's as I am confident everything is brand new and if anything I can always go back to them.”
“With credit card was stressful to comply with 6 digit on statement with 24 hr to be able to get the good deal. Checking online constantly was not nice and panicking. Afterwards I was able to send my Id and cc. I understand all the fraud going on . Once in the store to pickup excellent service, very kind.”